Sunita Devi Gray
Walton
Summary
An enthusiastic, friendly, hardworking and flexible individual with a diverse range of experience in the software industry. Outgoing with strong and effective organisation and communication skills. Good team player and able to use own initiative to achieve company objectives, versatile and always striving to achieve new challenges . Qualifications BA (Hons) Business Studies with qualified teacher status Experience I have been employed by K3BTG for 22 years. My role varies from the day to day running of the office in Hook and liaising with customers. In recent years I have been more heavily involved in the office/facilities side of things dealing with people at all levels. Just over a year ago I was instrumental in planning and successfully completing 2 office moves and worked closely with colleagues to ensure the seamless implementation of Skype for Business for the office in Hook. Prior to K3, I was a secondary school teacher (Head of Business Studies) which involved working with local businesses to establish school and business links.
Overview
32
32
years of professional experience
Work history
Customer Relationship / Account Manager
K3 Business Technology Group plc
- An author and supplier of business information systems), including CRM, Manufacturing and Distribution software
- My focus was liaising with customers at all levels, solving problems, identifying opportunities and closing these opportunities, including running seminars, customer events and marketing activity to create further interest from the installed base
- I have previously worked within the new-business arena creating leads for sales executives and establishing relationships within organisations
- Diary Management
- Diary Management for all consultants, including liaising with customers and consultants on a daily basis, proactively soft selling professional services to generate sales
- In addition, I organised travel and hotel bookings for consultants and directors.
Development and Head of People
Homestead Elmbridge and Spelthorne
06.2021 - 04.2023
- Championed goal setting and instilled culture of ongoing professional development to motivate workforce.
- Analysed training requirements at individual, team and organisational level.
- Planned training schedules, prepared materials and booked necessary rooms and facilities.
- Regularly reviewed, updated and communicated changes in policies and procedures, implementing training to increase regulation awareness and compliance among staff.
- Organised H&S induction training for [Number] [Type] staff members.
- Devised appropriate risk management plans, setting clear objectives to improve staff welfare and regulation compliance.
- Coordinated maintenance and repairs of office facilities and equipment.
Office Manager
K3
01.1996 - 04.2023
- Project Management including prioritising work schedules and tasks to meet deadlines
- Flexibility within the role including the willingness and ability to readily respond to changing circumstances and expectations
- Refurbishments, renovations and office moves including negotiating dilapidations successfully, across multiple sites
- Liaise with suppliers/landlords to maintain at a good office standard
- Oversee catering and/office stationary for Hook and Cardiff
- Chair the Quarterly H&S Meetings
- Validate Fire Wardens and First Aiders within Government Legislation Guidelines
- Carry out Health and Safety reviews of office sites and individual work stations, to ensure compliance with Health and safety standards
- Organise Travel for consultants, sales and Senior management and negotiate with new suppliers for favourable rates making significant savings for the business
- Maintaining front of house, including reception Duties, meeting and greeting and ensuring a positive customer experience
- Line management and mentoring for more junior team members
- Supported HR with employee car scheme documentation requirements
- Timeline, Responsible for the day to day operation of the Hook office, which has included office administration, liaising with landlords and suppliers, Health and Safety, maintenance of the phone system, organising meetings and catering, dealing with suppliers to agree more favourable rates on behalf of K3 where required
- I strive to maintain a positive working environment for employees, which has been key throughout recent group restructuring
- I have been instrumental in project managing the relocation of K3 offices on several occasions over the years
- I arrange regular and adhoc maintenance required on the sites, including liaising with multiple suppliers to ensure the best rates
- I recently worked as a team to negotiate favourable rates with the K3 Mobile provider
- My role has also included PA responsibilities to several directors and assisting HR with personnel issues including new employee inductions, mobile phones, car hire and dealing with private and confidential matters.
Trainee Careers Advisor
Coventry Careers
01.1995 - 01.1996
- Assisted with training, guidance and support for curriculum staff to deliver quality career programmes.
- Ran small group sessions and large presentations to deliver on aspects of career guidance and education.
- Supported educational and career-focused events to engage with potential students and parents to provide advice and guidance.
- Delivered effective group and one-to-one advice and guidance sessions to clients seeking employment.
Business Studies and IT teacher
school
01.1994 - 01.1995
- Planned inspiring extracurricular activities for well-rounded student socialisation and development.
- Engaged students with lesson materials by building positive rapport.
- Maintained updated curriculum knowledge for expert student guidance.
- Achieved target exam results for department attainment.
Head of Business
Studies Department
01.1991 - 01.1994
- Responsible for a new department in a new secondary school
- Identified student strengths and weaknesses, providing constructive feedback to improve results.
- Assessed student performance, behaviour and class engagement.
- Supported department development plans to meet new national curriculum requirements.
- Collaborated with teaching assistants and mentors to deliver additional support to struggling students.
- Established clear learning outcomes and targets for different abilities.
- Created and marked homework, exams and class activities to monitor individuals' progress.
- Engaged students with lesson materials by building positive rapport.
- Reported on students' progress and attitude to learning at parent-teacher meetings.
Education
BA (Hons) with QTs - Business Studies with qualified teacher status
Trinity Leeds University
Leeds 09/1987 - 06/1991
GCSEs, A levels - History Sociology General Studies
Binley Park School
Coventry 09/1979 - 06/1987
Skills
- Key Experience and Skills
- Exceptional Interpersonal, relationship building skills
- Strong negotiation skills at all levels
- Event planning
- Contract management
- Business administration
- Facilities management
- Relationship building
- Office management
- Organisational skills
- Expense reporting
- On-site health and safety
- Microsoft Office
Timeline
Development and Head of People
Homestead Elmbridge and Spelthorne
06.2021 - 04.2023
Office Manager
K3
01.1996 - 04.2023
Trainee Careers Advisor
Coventry Careers
01.1995 - 01.1996
Business Studies and IT teacher
school
01.1994 - 01.1995
Head of Business
Studies Department
01.1991 - 01.1994
Customer Relationship / Account Manager
K3 Business Technology Group plc
BA (Hons) with QTs - Business Studies with qualified teacher status
Trinity Leeds University
09/1987 - 06/1991
GCSEs, A levels - History Sociology General Studies
Binley Park School
09/1979 - 06/1987
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