Sunil sandhu
Carrickfergus,United Kingdom
Summary
I'm a knowledgeable trainer, skilled at assisting employees with learning tasks, improving performance and maximizing productivity. I'm highly skilled in planning,organizer and Problem-Solver and I have more than 10 years experience in the Food Service industry,front of house and back of house. I have acted as team leader and possess excellent staff management and communication skills. I have strong knowledge of the food and beverage industry. I'm hardworking and reliable, highly organized, proactive, punctual and trustworthy
Overview
14
14
years of professional experience
Work history
Assistant Manager
Subway
Carrickfergus, United Kingdom
2023.01 - 2025.12
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Created engaging, appealing merchandise displays to motivate impulse purchases and improve revenue.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Processed and checked stock inbound and outbound deliveries, completing necessary paperwork.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
TRAINER
NANDOS
Newtown
2012.09 - 2023.01
- Planned and prepared food products orders to maintain appropriate stock levels
- Worked closely with my kitchen staff
- Good Knowledge of food safety
- Excellent grasp of safety and sanitation standards
- Strong interpersonal and customer service skills
- Superior organisation and problem-solving skills
- Planned and implemented an effective training curriculum that improved company knowledge
- Ensured proper cleanliness was maintained in all areas of kitchen and front of house
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes
- Scheduled and directed staff in daily work assignments to maximize productivity
- Efficiently resolved problems or concerns to satisfaction of all involved parties
- Developed and maintained exceptional customer service standards
- Developed and delivered staff training, including customer service, complaint resolution and fine dining
- Delivered pre-shift breifings, setting individual and collective responsibilities
- Trained workers in every position, including food preparation, money handling and cleaning roles
Assistant Cook
Back Lane Grill
Carrickfergus, Mid And East Antrim
2025.12 - Current
- Performed routine kitchen tasks on time, ensuring smooth operations.
- Helped in the arrangement of utensils and cooking equipment, improving workspace organisation.
- Prepared ingredients for meals, enhancing efficiency.
- Worked in accordance with food hygiene standards, promoting a safe working environment.
- Received food supplies from vendors whilst verifying their quality.
- Contributed to menu planning meetings with innovative ideas for new dishes.
- Assisted Head Chef during large catering events, delivering excellent service under pressure.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Took orders and portioned food for delivery to client tables.
- Rotated stock to keep ingredients fresh.
- Helped chefs with requisitioning stock within budget requirements.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
Education
Diploma - travel and tourism
Higher National - undefined
university of gloucestershire
2011
Skills
- Leaderships Skills
- Strong Communication Skills
- Problem Solving Skills
- Ability to Time Manage
- All-round Team Player
- Confident in multitasking
- Work Well Under Pressure
- And with time constraints
- Punctual
- Loyal
- Reliable
- Good Communicator
Timeline
Assistant Cook
Back Lane Grill
2025.12 - Current
Assistant Manager
Subway
2023.01 - 2025.12
TRAINER
NANDOS
2012.09 - 2023.01
Diploma - travel and tourism
Higher National - undefined
university of gloucestershire