Responsive Service Engineer proudly offering in-depth experience in Ready mix industry. Customer service-oriented and diligent with over 10years of experience providing mechanical general technical direction and assistance. Strong project management and field service management skills with excellent command of oral and written English.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Service engineer
Redco Ready Mix
Al-Hasha, Saudi Arabia
04.2021 - Current
Submitted detailed productivity and fault reports to support service Quality Control.
Installed replacement parts and components within target timescales to minimise service delays.
Maintained, managed and updated databases frequently.
Documented work logs and repairs to maintain accurate records.
Performed accurate electrical testing, enabling safe system fault repairs.
Protected against accidents by carefully handling tools and chemicals.
Worked with team members to coordinate workflow and complete high-volume services in busy environments.
Assembled mechanical components following specifications.
Plant manager
Baniya Nerman Sewa
Hetauda, Nepal
03.2018 - 01.2020
Gained in-depth understanding of industry and materials thanks to training and analysis of trends and patterns.
Utilised expertise in manufacturing legislation to correctly manage department and maintain company compliance.
Documented issues with company fleet and communicated with maintenance teams to resolve problems.
Directed facility processes to maintain company agility and meet business objectives.
Created and managed budgets for production activities.
Evaluated employee performance and suggested improvements to increase productivity.
Enforced plant safety policies and procedures, minimising accidents and losses.
Implemented staff training and development to improve team expertise and performance.
Submitted detailed productivity and fault reports to support service Quality Control.
Installed replacement parts and components within target timescales to minimise service delays.
Soldered and adjoined key components, employing strict attention to detail to minimise errors.
Maintained, managed and updated databases frequently.
Tested and repaired returned subassemblies and components, conducting Root Cause Analysis for recurring indents and escalating findings to management.
Performed inspections and repairs of compressors and generators, maintaining strict compliance with manufacturer's specifications and performance regulations.
Purchased new parts and monitored inventory.
Production officer
Shivam RMC Pvt Ltd
Gurgaon, Harayana, India
06.2013 - 04.2015
Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Conducted workplace safety inspections whilst setting personal example for health and safety.
Led toolbox talks and motivated teams to achieve daily production targets.
Inspected incoming materials to verify quality and quantity with order information.
Investigated quality, safety and productivity issues, implementing corrective action to prevent recurrence.
Plant supervisor
YFC Pvt. Ltd.
Gurgaon, Haryana
06.2010 - 05.2013
Researched and implemented innovative processes to decrease costs and improve product quality.
Used monitoring systems to track and boost productivity.
Enforced plant safety policies and procedures, minimising accidents and losses.
Assessed data and created reports to drive process evaluation and change.
Kept plant operational with routine maintenance checks and repairs.
Education
Certificate of Higher Education - Economics and Accountancy