Sunday Opanwa
Lagos
Summary
Talented Support Worker focused on improving client lives through high quality support and patient instruction. Proficient in life and social skills helping clients integrate into community and live more robust life. Creative and empathetic assistant with 1 year of experience building community and developing social skills through incremental therapeutic technique.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Support worker
Fairhaven Care
Asaba, Nigeria
01.2024 - Current
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Encouraged social integration by facilitating community involvement opportunities.
- Assured safety measures were met to prevent falls or accidents.
- Administered medication according to schedule promoting optimal health outcomes.
- Maintained detailed records of patient behaviour changes for healthcare team references 90%.
Customer Service Assistant
St_kollinz Computer Tech.
Asaba, Nigeria
01.2017 - 01.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Increased customer satisfaction by resolving issues and sales target by 100%.
- Enhanced customer satisfaction by prompting processing and dispatching orders.
- Ensured smooth operation by main updated records of customer details and orders.
Education
GCSEs - Science
Busy Brain International School
Nigeria 11.1999 - 07.2005
Skills
- Effective communication
- Problem solving
- Sales technique
- IT proficiency
- Analytical thinking
- Elderly assistance proficiency
- Medical Administration
Timeline
Support worker
Fairhaven Care
01.2024 - Current
Customer Service Assistant
St_kollinz Computer Tech.
01.2017 - 01.2024
GCSEs - Science
Busy Brain International School
11.1999 - 07.2005
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