Enthusiastic and dedicated pharmacy assistant with a strong passion for outstanding patient service and maintaining the seamless operation of the pharmacy. Competent in monitoring inventory, accurately administering drugs, and working with the pharmacy staff to streamline process. Devoted to upholding industry standards and best practices while upholding a secure and friendly environment for consumers. Committed to ongoing education and development in the pharmaceutical industry in order to successfully contribute to patients' health and the pharmacy's success.
- Assisting with personal care including bathing and showering.
- Supporting clients with food preparation and maintaining a healthy diet.
- Accompanying clients on shopping trips and days out and providing full support during all activities.
- Performing daily household tasks such as doing the laundry, mopping and general household tasks.
- Responding appropriately to the physical, emotional and developmental needs of residents.
- Supporting and prompting service users with administration of medication.
- Following safe lifting techniques and individual resident lifting instructions.
- Assisting residents with oral hygiene, grooming and feeding.
- Supporting clients in and out of beds, baths and wheelchairs using hoists and stand aids.
- Performing clerical duties such as word processing, data entry, answering phone calls and filing.
- Provided friendly and knowledgeable assistance to customers, addressing inquiries, and ensuring a positive experience.
- Ensured accurate preparation and labeling of prescriptions, dosage calculations, and prescription interpretation.
- Maintained and updated medication inventory by monitoring stock levels, and processing orders.
- Verified information on the prescription is complete and ensured accurate medication records, dosages, and patient information.
- Entered patient and medicine data on the system, recording all the prescriptions, purchase orders and disbursement.
- Provided clients with necessary information regarding their prescriptions, medications and products.
- Maintained work area and pharmacy equipment clean and shelves in an organized and hygienic manner.
- Performed general clerical duties such as answering the phone, handling cash and payments efficiently in a fast-paced environment.
- Greeted and checked in patients, verifying insurance information, and maintaining patient records.
- Reduced waiting time by 25% and swiftly attended to patients, demonstrating excellent communication skills and great customer service.
- Logged in to the Learning Management System (LMS) and created patient profiles.
- Prepared examination rooms for procedures and assisting healthcare providers during examinations.
- Took and recorded vital signs (blood pressure, temperature, pulse, etc.). Performed basic medical procedures (ECGs, first aid) under the supervision of healthcare professionals.
- Ensured the reception and working environment is clean, tidy and hygienic.
- Answered phone calls, responded to emails, and managed correspondence.
- Supported office staff and operational requirements with administrative tasks.
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Knowledge of basic medical terminology and procedures
- Compassion and empathy when dealing with patients
- Data entry and computer skills
- Attention to detail and accuracy
- Prescription label preparation
- Ability to maintain patient confidentiality
- Ability to multitask and work in a fast-paced environment
I currently volunteer with Street Pastors Aberdeen. I go out as part of a team on a Saturday between the hours of 22:00 and 04:00 once a month . We listen, care and help to assist those in need.
We also direct individuals to transportation home, and provide flip flops to folks whose feet can't stand walking in high heels. We also provide teas, coffees and biscuits, water and blankets to folks who might be exposed to the cold.
Available on request