Sundas Abdullah
Walsall,U.K
Summary
A highly skilled professional with a strong focus on problem solving and diplomacy, adept at resolving issues swiftly and calmly. Demonstrates exceptional administrative self-sufficiency and initiative, managing tasks proactively and independently. Excels in workload management and precision, effectively prioritising diverse tasks with accuracy. Possesses outstanding organisational and time management skills, ensuring efficient scheduling of multiple projects. Proficient in Microsoft Office Suite, with experience in database management using Oracle, and skilled in internet research.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work history
Operations coordinator
ACS Global
Birmingham
07.2024 - Current
- Collaborated with the wider admissions team to ensure effective and efficient admissions services for applicants, mirroring support for ACS Global.
- Maintained accurate student records in accordance with organizational requirements, ensuring data compliance and system integrity.
- Managed precise input of applicant data and rectified exception reports within the student management information system, preparing for statistical reporting.
- Provided comprehensive advice and guidance on course options to applicants and potential students, communicating clearly both verbally and in writing.
- Handled all internal and external inquiries regarding application progress and status, providing timely updates and information.
- Conducted initial application checks for a portfolio of courses, including verifying entry requirements, identifying multiple applications, and conducting immigration checks.
- Managed telephone and email inquiries from prospective students independently, ensuring timely and professional responses.
HR Executive
H.G Markets Harvest Group
Lahore
09.2022 - 01.2023
- Mainting Hiring & Firing of Employees
- Performing tasks related to Time Office
- Managing HR Operations, Updating HR policies and overseeing the hiring process
- Manage employee grievances
- Measure employee retension and turnover rates
- Oversee daily operationsof the HR department
- Implement effective sourcing, screeing and interviewing techniques
- Monitor HR Department budget and petty cash
HR Officer
Nishat Dyeing & Finishing
Lahore, Pakistan
06.2021 - 09.2022
- Maintain personnel records in accordance with policy and regulatory obligations
- Assessing employee job performance to provide feedback and use in determining promotions, salary increases, and termination of employment
- Prepare and finalize HR Budget with HR and site head.
- Manage and resolve employee relation issues. Conduct effective thorough and objective investigations.
- Prepare and finalize annual increment of management and non-management staff.
- Handling administrative tasks such as maintaining personnel records, placing job ads, and assisting in onboarding new hires.
- Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
- Perform administrative tasks that involve sick days, vacation time, and insurance and retirement plans.
- Manage new hiring, issuing trail and permanent cards
- Working on the budgeted strength and making sure each section has assigned number of man power.
- Deal with grievances and implement disciplinary procedures
- Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management
- Present HR related data to Auditors.
- Promote equality and diversity as part of the culture of the organization
- Addressing health, safety, and workermanagement issues, including compliance with federal workplace laws.
Research Intern
Universiti Teknologi Petronas
Seri Iskandar
07.2019 - 09.2019
Summer Intern
Packages Limited
Lahore
07.2018 - 09.2018
Intern
Pakistan Mint Ministry of Finance
Lahore
06.2018 - 07.2018
Education
BSc - Chemical Engineering
University of the Punjab
Intermediate - undefined
Govt Islmia College Cantt
Matric - undefined
WAPDA Girls High School
Skills
- Problem Solving & Diplomacy: Resolves issues quickly and calmly, even with demanding individuals
- Administrative Self-Sufficiency & Initiative: Highly independent, proactively managing administrative tasks
- Workload Management & Precision: Prioritizes and balances diverse tasks with high accuracy
- Organizational & Time Management: Schedules and prioritizes multiple projects effectively
- Adaptability & Flexibility: Adapts to changing demands, including occasional non-standard hours
- Microsoft Office Suite: Proficient in Microsoft Excel, PowerPoint, and Word
- Database Management: Experience with Oracle
- Internet & Research: Skilled in using various search engine tools
Certification
Workplace Safety & Emergency, Interior Ministry of Pakistan Directorate General Civil Defence, Lahore, 06/01/21
Timeline
Operations coordinator
ACS Global
07.2024 - Current
HR Executive
H.G Markets Harvest Group
09.2022 - 01.2023
HR Officer
Nishat Dyeing & Finishing
06.2021 - 09.2022
Research Intern
Universiti Teknologi Petronas
07.2019 - 09.2019
Summer Intern
Packages Limited
07.2018 - 09.2018
Intern
Pakistan Mint Ministry of Finance
06.2018 - 07.2018
Intermediate - undefined
Govt Islmia College Cantt
Matric - undefined
WAPDA Girls High School
BSc - Chemical Engineering
University of the Punjab
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