Summer Murphy
Basildon ,Essex
Summary
Motivated and reliable individual with experience in fast-paced customer service and childcare environments. Proven ability to work well under pressure, deliver excellent service, and support team operations with a positive attitude. Skilled in communication, time management, and maintaining high standards of cleanliness, safety, and professionalism. Eager to contribute to a dynamic team and continue developing skills in a supportive and challenging workplace.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Crew member
Slims Chicken
Upper Basildon, West Berkshire
10.2024 - Current
- Provided excellent customer service by greeting and assisting customers in a friendly and professional manner, ensuring a positive dining experience.
- Operated kitchen equipment (grills, fryers, and ovens) and prepared food items according to restaurant standards and health guidelines.
- Took customer orders accurately, processed payments, and handled cash transactions with attention to detail.
- Maintained cleanliness and organization of dining areas, kitchen, and restrooms in compliance with health and safety regulations.
- Worked collaboratively with team members to ensure fast and efficient service during peak hours.
- Assisted in restocking supplies and inventory management to ensure availability of food and packaging items.
- Managed drive-thru orders and maintained quick service times while ensuring order accuracy.
- Assisted in the training of new crew members, ensuring they adhered to company procedures and safety standards.
- Addressed customer concerns or complaints promptly and professionally, working to resolve any issues effectively.
Nursery assistant
Munchkins
Basildon , Essex
01.2024 - 10.2025
- Supported the planning and delivery of engaging activities to promote children's physical, emotional, and cognitive development.
- Supervised children during playtime, outdoor activities, and mealtimes, ensuring safety and well-being at all times.
- Assisted with basic hygiene tasks such as changing nappies, toilet training, and helping children with handwashing.
- Built positive relationships with children and their families, offering regular updates on children's progress and milestones.
- Supported the lead nursery teacher in preparing learning materials and organizing the classroom or play areas.
- Helped children develop social skills through group activities and cooperative play.
- Maintained cleanliness and tidiness of nursery areas, including toys, play equipment, and eating areas, following health and safety guidelines.
- Participated in team meetings and training sessions to continually develop professional skills and understanding of early childhood education.
- Provided emotional support to children, offering reassurance and comfort when needed.
Front of house team member
Wagamama
Basildon , Essex
01.2022 - 01.2024
- Delivered excellent customer service by taking orders, processing payments, and addressing customer needs.
- Prepared and cooked food items according to restaurant standards.
- Maintained cleanliness of dining, kitchen, and restroom areas.
- Assisted with inventory and restocking supplies.
- Worked efficiently in a fast-paced team environment to ensure quick service during peak hours.
Education
GCSEs -
De La Salle School and language college
Basildon 09.2016 - 06.2021
Skills
- Customer Service – Ability to interact with customers in a friendly and professional manner
- Time Management – Efficiently managing tasks to meet deadlines in a fast-paced environment
- Cash Handling – Experience with processing payments and handling cash transactions
- Food Safety & Hygiene – Knowledge of safe food handling practices and health & safety regulations
- POS Systems – Proficiency in operating point-of-sale systems for order processing and transactions
- Inventory Management – Tracking stock levels, restocking supplies, and organizing inventory
- Basic First Aid – Ability to administer basic first aid when needed (if relevant to your role)
- Microsoft Office – Proficient in Word, Excel, and PowerPoint for office tasks
- Multitasking – Efficiently managing multiple tasks and priorities at once
Languages
English
Fluent
Timeline
Crew member
Slims Chicken
10.2024 - Current
Nursery assistant
Munchkins
01.2024 - 10.2025
Front of house team member
Wagamama
01.2022 - 01.2024
GCSEs -
De La Salle School and language college
09.2016 - 06.2021