Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Summer Murphy

Basildon ,Essex

Summary

Motivated and reliable individual with experience in fast-paced customer service and childcare environments. Proven ability to work well under pressure, deliver excellent service, and support team operations with a positive attitude. Skilled in communication, time management, and maintaining high standards of cleanliness, safety, and professionalism. Eager to contribute to a dynamic team and continue developing skills in a supportive and challenging workplace.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Crew member

Slims Chicken
Upper Basildon, West Berkshire
10.2024 - Current
  • Provided excellent customer service by greeting and assisting customers in a friendly and professional manner, ensuring a positive dining experience.
  • Operated kitchen equipment (grills, fryers, and ovens) and prepared food items according to restaurant standards and health guidelines.
  • Took customer orders accurately, processed payments, and handled cash transactions with attention to detail.
  • Maintained cleanliness and organization of dining areas, kitchen, and restrooms in compliance with health and safety regulations.
  • Worked collaboratively with team members to ensure fast and efficient service during peak hours.
  • Assisted in restocking supplies and inventory management to ensure availability of food and packaging items.
  • Managed drive-thru orders and maintained quick service times while ensuring order accuracy.
  • Assisted in the training of new crew members, ensuring they adhered to company procedures and safety standards.
  • Addressed customer concerns or complaints promptly and professionally, working to resolve any issues effectively.

Nursery assistant

Munchkins
Basildon , Essex
01.2024 - 10.2025
  • Supported the planning and delivery of engaging activities to promote children's physical, emotional, and cognitive development.
  • Supervised children during playtime, outdoor activities, and mealtimes, ensuring safety and well-being at all times.
  • Assisted with basic hygiene tasks such as changing nappies, toilet training, and helping children with handwashing.
  • Built positive relationships with children and their families, offering regular updates on children's progress and milestones.
  • Supported the lead nursery teacher in preparing learning materials and organizing the classroom or play areas.
  • Helped children develop social skills through group activities and cooperative play.
  • Maintained cleanliness and tidiness of nursery areas, including toys, play equipment, and eating areas, following health and safety guidelines.
  • Participated in team meetings and training sessions to continually develop professional skills and understanding of early childhood education.
  • Provided emotional support to children, offering reassurance and comfort when needed.

Front of house team member

Wagamama
Basildon , Essex
01.2022 - 01.2024
  • Delivered excellent customer service by taking orders, processing payments, and addressing customer needs.
  • Prepared and cooked food items according to restaurant standards.
  • Maintained cleanliness of dining, kitchen, and restroom areas.
  • Assisted with inventory and restocking supplies.
  • Worked efficiently in a fast-paced team environment to ensure quick service during peak hours.

Education

GCSEs -

De La Salle School and language college
Basildon
09.2016 - 06.2021

Skills

  • Customer Service – Ability to interact with customers in a friendly and professional manner
  • Time Management – Efficiently managing tasks to meet deadlines in a fast-paced environment
  • Cash Handling – Experience with processing payments and handling cash transactions
  • Food Safety & Hygiene – Knowledge of safe food handling practices and health & safety regulations
  • POS Systems – Proficiency in operating point-of-sale systems for order processing and transactions
  • Inventory Management – Tracking stock levels, restocking supplies, and organizing inventory
  • Basic First Aid – Ability to administer basic first aid when needed (if relevant to your role)
  • Microsoft Office – Proficient in Word, Excel, and PowerPoint for office tasks
  • Multitasking – Efficiently managing multiple tasks and priorities at once

Languages

English
Fluent

Timeline

Crew member

Slims Chicken
10.2024 - Current

Nursery assistant

Munchkins
01.2024 - 10.2025

Front of house team member

Wagamama
01.2022 - 01.2024

GCSEs -

De La Salle School and language college
09.2016 - 06.2021

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Summer Murphy