Summer Morrison

My duties as a flight attendant consisted of:

• Provided high standard of customer service whilst ensuring passenger safety.
• Coordinated effectively with other cabin crew members for seamless service execution during flights.
• Managed in-flight emergencies, demonstrating quick thinking and problem-solving abilities.
• Maintained clean cabin environment to ensure passenger comfort during flight journey.
• Delivered comprehensive safety presentations for enhanced onboard security awareness.
• Explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
• Served beverages and food items and answered questions about such offerings to passengers during flights.
• Attended workshops and training sessions in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
• Performed first aid procedures when necessary to safeguard passenger health on board.
• Checked emergency equipment regularly for functioning readiness in case of an incident.

As a host my main duties consisted of:

• Undergoing ride specific training to fully understand COSWAP procedures when hosting that ride.
• Working in a very close team to ensure the running of the ride were done safely and efficiently.
• Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
• Checked ride restraints to ensure guests were safely secured at all times.
• Dealt with many major security incidents, medical emergencies and difficult scenarios calmly and professionally.
• Used health and safety equipment to climb 100+ ft up rollercoasters when necessary.

As a operator my main duties consisted of:

• Undergoing intense specific ride training to ensure all COSWAP procedures were being followed when operating the ride.
• Carrying out opening checks on my allocated ride, this included doing a daily queue line walk to check nothing was broken and was clean, checking all equipment needed for the day was present, check all important things such as CCTV, radios and weather monitors were working, sending test trains without staff then with staff on.
• Being a leader to my ride team for the day. Different rides had a different amount of hosts to be accountable for, this varies from 1-10 hosts per ride. Host management was vital to keep to ride running efficiently
• Being the main point of contact for the ride. If any emergencies occurred you would be in charge.
• Operating complex machinery safely and ensuring daily targets are met.
• Lead close down checks at end of each day. This consisted of instructing hosts to carry out all cleaning duties and to lower all the ride restraints, turning parts of the ride off, complete daily paperwork and locking up.

My duties as a sales assistant consisted of:

• Assisting with cleaning duties to maintain high standards in store presentation and hygiene.
• Received and processed product returns.
• Scanning, bagging products and taking payments. With this I gained a strong knowledge foreign currencies.
• Met customers and offered assistance with selecting products, finding accessories and completing purchases.
• Replenished stock and organising deliveries.

My duties as a hair salon assistant consisted of:

• Greeting clients on arrival with a smile, offering food and beverages, taking personal items and storing them and providing magazines.
• Maintaining clean and efficient working areas for each stylist by setting out towels, providing clean equipment when needed and sweeping a dirt and hair.
• Washing up dirty equipment and collecting used towels to wash.
• Washing clients hair providing them with a head massage and great customer service.
• Promoting salon products and special offers to increase salon profits.