Summer Lince-Smith
Watford
Summary
Hello I am Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills. I have a Clear understanding of tasks. I am Motivated to learn, grow and excel in anything I put my mind to.
Reliable employee seeking a position. Offering excellent communication and good judgment. I have an understanding and kind approach when dealing with people, and never fail to take that extra step to help, with a positive and patient attitude.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Social Media Manager
Smile Bright Uk
Watford
03.2020 - Current
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Curated and segmented editorial content to increase engagement and channel growth.
- Increased customer engagement through social media.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Communicated with followers to promptly respond to queries and monitor reviews.
Independent Business Owner
Myself
Watford
07.2019 - Current
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Consulted with customers to assess needs and propose optimal solutions.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maintained up-to-date administrative records to monitor operational conditions.
- Outlined finances, goals and daily operations of company in detailed business plans.
- Promoted business via social media to generate leads and maximize brand identity.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Private Cleaner
Bears Ambulance
Hertfordshire
10.2021 - 11.2022
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Dusted picture frames and wall hangings with cloth.
- Kept building entryway glass clean and polished for professional presentation.
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
- Operated electronic backpack vacuums and floor sweepers.
Cleaner
Premier Inn
Watford
07.2022 - 08.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Organized and used industrial cleaning products following strict safety procedures.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Emptied trashcans and transported waste to collection areas.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Bar Staff Member
Tarboosh
Watford
03.2021 - 03.2021
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Education
Laser Teeth Whitening -
Natura White
Online 02.2020 - 02.2020
Level 3 Anatomy And Physiology -
TR Aesthetics Academy
London 04.2022 - 05.2022
Implementing The Gdpr -
EDUCARE
Online 10.2021 - 11.2022
Prevent Duty In Early Years Environment -
EDUCARE
Online 10.2021 - 11.2021
Skills
Progress monitoring
Content and digital asset management
Networking and relationship building
Online marketing strategies
Social Media Management
Online presence monitoring
Goal planning
Social media coordination
Communication planning
Self-Motivated
Disinfection Practices
Work orders
PPE Compliance
Communicating
Patient
Additional Information
I have a huge understanding when dealing with people who struggle with mental health. As I help care a family member who was diagnosed with “ unstable personality disorder.” So this has given me the ability and experience to deal with tricky situations. While being kind and compassionate.
Timeline
Cleaner
Premier Inn
07.2022 - 08.2022
Level 3 Anatomy And Physiology -
TR Aesthetics Academy
04.2022 - 05.2022
Private Cleaner
Bears Ambulance
10.2021 - 11.2022
Implementing The Gdpr -
EDUCARE
10.2021 - 11.2022
Prevent Duty In Early Years Environment -
EDUCARE
10.2021 - 11.2021
Bar Staff Member
Tarboosh
03.2021 - 03.2021
Social Media Manager
Smile Bright Uk
03.2020 - Current
Laser Teeth Whitening -
Natura White
02.2020 - 02.2020
Independent Business Owner
Myself
07.2019 - Current