Summer Hargrave-Ryan
Braintree,Essex
Summary
Detail-oriented and proactive team member with experience delivering high standards of service in a busy retail environment at Costa Coffee. Skilled in communication, accuracy and working efficiently under pressure. Seeking to begin an underwriting apprenticeship to develop skills and build a long term career in the industry.
Overview
5
5
years of professional experience
2048
2048
years of post-secondary education
Work history
Barista
Costa Coffee
Braintree, Essex
2024.07 - Current
- Delivering excellent customer service in busy environment, creating a welcoming experience for customers.
- Demonstrating leadership and responsibility through additional role of Barista Maestro, supporting team cooperation.
- Handling high-pressure situations whilst maintaining brand standard.
- Resolving customer queries and complaints professionally.
- Supporting training of new team members.
- Maintain high standards of cleanliness, food safety and brand presentation throughout the store.
Senior Prefect
Notley High School
Braintree, Essex
2021.09 - 2023.06
- Upheld high standards of conduct by setting a positive example for fellow students.
- Ensured smooth operation during school functions, ensuring successful events.
- Offered guidance to new pupils, aiding smoother transition into school life.
Education
GCSEs -
Notley High School
Braintree, Essex 2001.04 - 2023.06
A-Levels -
Braintree Sixth Form
Braintree, EssexSkills
- Attention to detail
- Customer communication
- Teamwork
- Analytical thinking
- Time management
- Problem solving
- Responsibility and leadership
- Organisation
Timeline
Barista
Costa Coffee
2024.07 - Current
Senior Prefect
Notley High School
2021.09 - 2023.06
GCSEs -
Notley High School
2001.04 - 2023.06
A-Levels -
Braintree Sixth Form