Open to work
Sumit Kumar Thakur
TCS
Royal Leamington Spa,United Kingdom
Work preference
Job search status:
Open to work
Desired job title
SAP S4 Hana Project ManagerInformation Technology Project ManagerProduct ManagerProduct OwnerProgram Manager
Work Type
Full time
Location preference
On-siteHybrid
Location:
Royal Leamington Spa, United Kingdom, GB
Open to relocation:
Yes
Important to me
Personal development programmesCareer advancementWork-life balance
3
Languages
1
Certification
6
years of post-secondary education
19
Years of experience
Results-driven product and program manager with expertise in agile leadership and business analysis. Drives digital transformation and enhances manufacturing operations through Lean Six Sigma methodologies. Utilises tools such as Lean IX, Jira Align, and Aha! to optimise collaboration and product management. Leverages cloud platforms to deliver innovative solutions.
Work history
2 Years 2 Months
2024.08 - Current
2 Years 2 Months
SAP S/4 HANA Project Manager
TCS | Leamington Spa, UK
2024.08 - Current
- Managed 9,000,000 pounds investment project for core systems modernisation to cloud enterprise.
- Led end-to-end SAP S/4HANA and manufacturing transformation programmes across global operations.
- Drove knock down operations readiness and supply chain integration for Panapakkan global programmes.
- Coordinated IT, manufacturing, supply chain, logistics, finance, engineering, and vendors.
- Implemented SAP modules PP, MM, EWM, TM, and QM with integrated processes.
- Deployed SZG Celer, migrated VCATS, and secured infrastructure readiness.
- Facilitated smooth transitions between project stages for seamless progression.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Fostered a positive work environment, enhanced team productivity substantially.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Applied governance, risk management, and 100% on-time delivery controls across programmes.
- Monitored project progress to maintain alignment with timing, cost, and scope objectives. to keep timing, cost, and scope aligned to plan.
- Identified project risks early and recorded actions in Planview.
- Collected and prioritised enterprise requirements with business and technical stakeholders.
- Aligned leadership, SMEs, and engineering teams to strategic programme direction.
- Built achievable plans ensuring people, tools, materials, and funding availability.
- Managed end-to-end programme governance from initiation through completion documentation.
- Led integration delivery of 95+ integrations across 28 JLR legacy applications.
1 Year 3 Months
2023.04 - 2024.07
1 Year 3 Months
Product Owner
TCS | Manchester, UK
2023.04 - 2024.07
- Handled £2 million worth of Platform Scaling Investment project.
- Delivered projects 100% on time, milestone achievement, successfully coordinating cross-functional schedules with product leaders, UX and development teams.
- Collaborated with stakeholders to gather and prioritize requirements, ensuring alignment with business goals for the multi-tenant Kafka platform.
- Managed the development lifecycle using Agile methodologies, created and maintained product backlogs, user stories, and acceptance criteria.
- Advocated for customer experience throughout product development, ensuring user needs were central to decisions and features implemented.
- Increased customer satisfaction by prioritizing user experience in product development.
- Translated unstructured work requests into actionable user stories, using Jira.
- Worked with Platform Designers & Engineers and oversaw the architecture of the Kafka platform to support multi-tenancy, ensuring isolation.
- Ensured the platform adheres to security best practices and compliance requirements, particularly for multi-tenant environments.
- Continuously optimize the platform for performance, cost, and scalability.
- Coordinated and allocated resources for different research projects based on budgets, timelines and staffing requirements.
- Provided clarity on new features by conducting product training and demos.
- Led brainstorming sessions for the generation of new product ideas.
- Identified potential risks during early stages of product development, mitigated future issues effectively.
- Facilitated regular team meetings to monitor progress towards goals.
- Coordinated with Confluent's support and engineering teams to leverage CFK capabilities and ensure smooth integration.
- Presented business reviews in the form of WSR, MSR & QBR to the TCS and LBG Senior leadership team to keep them informed about the progress, challenges, and strategic alignment of the organisation.
5 Years 7 Months
2017.08 - 2023.03
5 Years 7 Months
Product Manager
TCS | Mumbai, India
2017.08 - 2023.03
- Managed product life cycle from concept through to post-launch evaluation.
- Developed and executed detailed roadmaps using Agile methodology in collaboration with product engineers, product designers, and stakeholders to conceptualize product iterations, regularly communicating new features and benefits to partners and customers.
- Collaborate with a wide range of people to identify and define customer needs, understand the solution context, and develop the product vision, roadmap and features required to meet these needs.
- Engaged stakeholders, customers, partners, and vendors to confirm all functional requirements during implementation.
- Translated customer needs into solutions by ideating and developing product requirements and leading overall product development.
- Tracking the performance metrics for overall area and for each product launches and effectively solve product issues that arise working with engineering. Leveraging data & analytics to ideate product improvements.
- Managed and prepared product roadmap through user and vendor conferences to stay updated on evolving technologies and competitive landscape.
- Led a cross-functional team for successful product launch.
- Working effectively with engineering to develop solutions; understand the UX, technical solution to discuss and influence trade-offs decisions. collaborate with product managers across the value chain to assess and influence product impact to their area of expertise.
- Periodically interfaces with support team to identify key product issues and participates in architecture reviews and code inspections as per information security standards (DevSecOps practices).
- Providing recommendations and roadmaps for proposed solutions in Annual operating plans.
- Championed a user-centric approach to design, enhanced customer satisfaction levels.
- Delivered training sessions to sales teams, increased understanding of product features and benefits.
9 Years 7 Months
2007.12 - 2017.07
9 Years 7 Months
Service desk Lead/Business Analyst
TCS | Mumbai, India
2007.12 - 2017.07
- Assists with the development of standards, and applies these to track, monitor, report, resolve or escalate issues.
- Contributes to creation of support documentation.
- Systematically interprets user problems and identifies solutions and possible side effects.
- Uses experience to address user problems and interrogates database for potential solutions.
- Maintains Customer Satisfaction index while providing first time correct resolution to the query raised.
- Records and tracks issues from outset to conclusion.
- During change, acts systematically to respond to day-by-day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements.
- Respond to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate.
- Maintains records, informs users about the process and advises relevant persons of actions taken.
- Addressed escalated customer issues, focusing on timely resolution. from customers, ensuring timely resolution and customer satisfaction.
- Ensured ITIL best practices in service delivery, meeting industry standards consistently.
- Ensured accurate documentation of all business requirements, aiding seamless project flow .
- Collaborated with IT team to design efficient software solutions, improving workflow significantly.
Skills
Product and program management
Agile management
Business analysis
Stakeholder engagement
Supply chain optimization
Lean Six Sigma
Product discovery
Digital transformation
Education
Master's Degree - Human Resource Development
Welingkar Institute of Management Development And Research | Matunga Mumbai | 2010.04 - 2013.03
Bachelor's Degree in Arts - Economics
SIES College Of Arts, Science & Commerce | Mumbai | 2004.06 - 2007.04
Certification
Completed Confluent Training - Stream Processing with Kafka (Mar 2024), Certified Apache Kafka Professional (Nov 2023), Google Cloud Certified – Cloud Digital Leader (Dec 2022), Leadership: Transcend Program Management Certification (Oct 2021), Leadership: Transcend Delivery Management Certification (Oct 2021), Leadership: Find Your Everest Certification (Oct 2021), Design Thinking Program Intermediate Certification (Oct 2021), TCS Segue Transition Management in New Normal (Aug 2021), Leadership: Stories Worth Articulating Certification (Jul 2021), LBC – ARROW Curriculum (Apr 2021), Scaled Agile Framework - Safe 5 Agilist (Oct 2021), Product Management Certification (Dec 2020), Internal Auditor Certification, TCS (May 2020), Benchmark Six Sigma, Mumbai, India, Lean Six Sigma Green Belt (May 2017)
LANGUAGES KNOW
English – Advanced Comprehension, Speaking, Reading and Writing Skills
Spanish – Beginner (learning from Udemy Online Courses)
Hindi – Mother-tongue
Accomplishments
- Awarded for outstanding contribution as an Internal Auditor, driving compliance, governance, and process improvements across TCS Products & Services engagements.
- Recognised for exceptional contribution as a Product Manager driving business transformation, product strategy, stakeholder engagement, and delivery excellence.
- Recognised for leading the integration workstream and successfully delivering 95+ integrations across 28 JLR legacy applications as part of the SAP S/4HANA transformation programme.
- Contributed significantly to the successful S/4HANA go-live and enterprise modernisation initiative.
- Led Phase 2 and Phase 3 transformation activities across: SAP Integration,Manufacturing, Readiness,KD Operations,Supply Chain Transformation,Digital Enablement, Established governance and readiness for MP → PP → OK Ship milestones.
- Designed future-state operating model including:Multi-entity invoicing,CKD compliance,VAT and duty optimisation,Logistics and warranty flow design,Enabled scalable and compliant operating framework for future vehicle assembly programmes.
- Programme governance Excellence : Maintained 95% Stakeholder Satisfaction, 100% On-Time Delivery of programme commitments, 100% Defect-Free Delivery and established robust project governance, RAID management, and escalation processes.
Work availability
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Timeline
SAP S/4 HANA Project Manager
TCS
2024.08 - CurrentRead more
Product Owner
TCS
2023.04 - 2024.07Read more
Product Manager
TCS
2017.08 - 2023.03Read more
Welingkar Institute of Management Development And Research - Master's Degree, Human Resource Development
2010.04 - 2013.03Read more
Service desk Lead/Business Analyst
TCS
2007.12 - 2017.07Read more
SIES College Of Arts, Science & Commerce - Bachelor's Degree in Arts, Economics
2004.06 - 2007.04Read more