Sumbal Malik
London
Summary
A full-time university student, studying BA Hons Sociology. I am interested in fashion, travelling, and reading. I would like to work in areas to include retail and hospitality and care. I wish to further enhance my communication skills, team player skills and creativity. I am an outgoing individual wanting to pursue a career
Overview
5
5
years of professional experience
Work history
Selling Assistant
John Lewis
Oxford Street
2024.10 - 2024.12
- Till service and customer service.
- Handling and cash and card payment.
- Online delivery training.
- Understanding of different products and directions of a department store.
- Interactions with customers at a close-faced proximity.
- Till training and staff training regarding products and customer service.
- Understanding of different John Lewis products and services.
- Knowledge and experience in John Lewis home products – Linens, Bath items, lighting.
Sales Assistant
Oliver Bonas
One New Change
2024.03 - 2024.05
- Till service and customer service.
- Understanding of Oliver Bonas services and products.
- Key holder position – with both opening and closing procedures.
- Dealing with cashing up, both in the morning and evening, as well as making sure that the store standards are in order.
- Till training and staff training relating to stock management, dealing with delivery, steaming and folding clothing, and bookselling.
- Store standards – with fashion, home and gift, books, bathroom and beauty, and jewellery.
- Interactions with customers at a close-proximity – both at the till, as well as aiding customers making reservations or helping customers finding gifts.
- Experience on click and collect (customer collection point for online orders of Oliver Bonas products).
- Manual handling of heavy items and delivery products.
Peak Bookseller
Foyles
Westfield Stratford
2023.12 - 2025.06
- Till service and customer service.
- Understanding of different Foyle’s services and products regarding working in a bookshop.
- Till training and staff training in relation to stock management and keeping the bookshop’s presentation and appearance up to standards.
- Interactions with customers at a close-proximity – both at the till, as well as helping customers with finding books or reservations of books.
- Experience on click and collect (customer collection point for online orders of books or stationary items).
Sales Assistant
John Lewis
Canary Wharf
2023.06 - 2023.09
- Till service and customer service.
- Understanding of different products and directions of a department store.
- Interactions with customers at a close-faced proximity.
- Product understanding of different John Lewis products – home, bedding, fashion, shoes, beauty and perfumery.
- Till training and staff training regarding products and customer service.
- Manual handling of heavy items and delivery products.
- Experience in fashion retail – experience in changing rooms aiding customers with sizing and fashion advice.
- Experience on click and collect (customer collection point of online items).
Sales/Fashion Consultant
Reiss
JL Oxford St
2023.01 - 2023.03
- Customer service.
- Working at a high-end fashion brand.
- Understanding of different Reiss products.
- Interactions with customers at a close-faced proximity.
- Aiding customers with outfit planning, sizing of different items.
- Steaming and folding clothing training.
Selling Assistant
John Lewis
JL Oxford St
2022.11 - 2022.12
- Customer service and till service.
- Understanding of different products and directions of a department store.
- Interactions with customers at a close-faced proximity.
- Till training and staff training regarding products and customer service.
- Understanding of different John Lewis products and services.
- Knowledge and experience in John Lewis home products – Linens, Bath items, lighting.
Library Helper
Leyton Sixth Form College
Leyton
2020.09 - 2022.06
- Helping in the library regularly aiding Librarian with any assistance and students alike.
- Helping on Sixth Form open days to include new pupil intake and parent’s evenings.
- History club participant and aiding year 12 pupils with essay writing advice, exam skills and tips surrounding stress management.
Education
(BA) - SOCIOLOGY
UNIVERSITY OF GREENWICH
London 2023.09 -
A LEVELS - GCE A Level English Literature, GCE A Level History, GCE A Level Sociology
LEYTON SIXTH FORM COLLEGE
London 2020.09 - 2022.08
GCSES - GCSE in English Language, GCSE in English Literature, GCSE in Mathematics, GCSE in Art and Design – Fine Art, GCSE in Food and Nutrition, GCSE in French, GCSE in History, GCSE in Religious Studies, GCSE in Combined Science: Trilogy Double Award
CONNAUGHT SCHOOL FOR GIRLS
London 2015.09 - 2020.08
Skills
- Communication
- Creativity
- Time management
- Relationship building
- Reliable and trustworthy
- Bookselling experience
- Good computer skills
- Training and development
- Problem solving
- Energetic
- Customer service
- Literary and Numeracy skills
- Fashion retail
Custom
- I speak both fluent English and can speak Punjabi (foundation and excellent understanding of it), Urdu (writing, speaking, and listening – intermediate) level by being taught by my South Asian parents and by watching international films.
- Passionate book reader and growing collector of books to include literary fiction and fantasy.
- I enjoy travelling and have regularly frequented Europe and look forward to doing more of this.
Timeline
Selling Assistant
John Lewis
2024.10 - 2024.12
Sales Assistant
Oliver Bonas
2024.03 - 2024.05
Peak Bookseller
Foyles
2023.12 - 2025.06
(BA) - SOCIOLOGY
UNIVERSITY OF GREENWICH
2023.09 -
Sales Assistant
John Lewis
2023.06 - 2023.09
Sales/Fashion Consultant
Reiss
2023.01 - 2023.03
Selling Assistant
John Lewis
2022.11 - 2022.12
A LEVELS - GCE A Level English Literature, GCE A Level History, GCE A Level Sociology
LEYTON SIXTH FORM COLLEGE
2020.09 - 2022.08
Library Helper
Leyton Sixth Form College
2020.09 - 2022.06
GCSES - GCSE in English Language, GCSE in English Literature, GCSE in Mathematics, GCSE in Art and Design – Fine Art, GCSE in Food and Nutrition, GCSE in French, GCSE in History, GCSE in Religious Studies, GCSE in Combined Science: Trilogy Double Award
CONNAUGHT SCHOOL FOR GIRLS
2015.09 - 2020.08