Sumathy Prabagaran

• Being driven by my passion for food I help and serve every customer by leading the job family: being accountable for forward planning, co-ordination, issue resolution and performance, taking a longer term view of upcoming trading activities
• Role modelling great service and service leadership, passionately talking to customers about value and innovation, while understanding how we can improve their shopping experience
• Being a visible leaders on the shopfloor, supporting, coaching my managers and large numbers of colleagues to ensure we deliver our standards and performance expectations together and Tak.ing ownership of stores safe and legal responsibility of the store
• Managing Job Family Managers, leading and role modelling through the valued behaviours everyday and raising the bar on my performance by taking ownership of targeted personal developmen
• Managing the team to ensure all people management processes are compliant such as myHR, Right to Work, Leavers,
  Employee Relations
• To coach, motivate, guide and engage all of my managers and colleagues to work together as a productive team

As store manager at coop Also worked as a assistant project manager and risk and audit manager. has performed in the past various roles within the coop store in order to increase the overall company’s sales by leading the team to deliver a better customer service by coaching
/motivating them. My career started as a cash management in coop ,and developed as a Store Manager .Couching the team for for team leader boost programme, fit for future programme in coop stores .I have developed a broad understanding and knowledge to thrive the businesses goals I have had experience in managing the stores successfully with improvements and handling issues that may have occurred. Which has enabled me to be qualified as a store manager with a safe environment to work in the retail industry. Skilled in Negotiation, Analytical Skills, Retail, Sales, and Communication. Strong sales professional with CMI level 7 for a Store management

• Assessed risk reporting processes to verify inclusion of all tactical, technical and strategic risks and issues.
• Liaised with compliance personnel to create action plans in response to identified issues.
• Challenged mitigations and corrective action strategies to evaluate efficacy and identify improvements.
• Established, monitored and reported on risk management metrics to assist with decision-making.
• Supported compliance with GDPR, UK Data Protection Act 2018 and other relevant data protection laws.
• Maintained clear communication across projects, monitoring and following up on critical escalations.
• Embedded controls and processes to monitor, report and minimise vulnerabilities.