SUMAN KUMAR POLEPAKA

• Executed ERP systems project in retail sector, achieving enhanced efficiency and data integration.
  Developed business process improvements to streamline operations and boost productivity.
  Managed stakeholder relationships to ensure alignment of project objectives with business goals.
  Facilitated technology-driven transformations to modernise workflows and improve data accuracy.

Streamlined operations at Post Office Ltd, enhancing process efficiency and customer engagement.

Achieved performance targets through effective collaboration with team members.

Resolved customer complaints using strong communication and problem-solving skills.

• Collaborated with customers to identify requirements, ensuring high-quality service delivery.
• Managed inventory effectively, reducing waste and maintaining optimal stock levels.
• Designed training programs that improved team skills and performance outcomes.
• Ensured compliance with regulatory standards, achieving zero violations during inspections.