Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suman Suman

Milton Keynes,Buckinghamshire

Summary

Accomplished professional with expertise in inventory management, public relations strategies, and brand promotion. Demonstrates strong leadership and effective communication skills, ensuring guest and client satisfaction through adherence to health and safety standards. Proficient in Microsoft Office Suite, with a focus on quality control measures and administrative procedures. Skilled in budgeting and forecasting, performance monitoring, and P&L accountability. Committed to maintaining high standards of facility management, safe food handling, and cleaning procedures. Career goal: to leverage skills in a dynamic environment that values innovation and excellence.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Team member

Tim Hortons
Milton Keynes, Buckinghamshire
05.2024 - Current
  • Provided excellent customer service to enhance business reputation.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Handled difficult customers, resulting in conflict resolution.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Optimised inventory control for streamlined operations.
  • Maintained high standards of food hygiene, securing customer trust.
  • Facilitated customer relations for increased brand loyalty.
  • Completed opening and closing checklists to create welcoming store environment.

Shift manager

Rai Woburn
Milton Keynes, Buckinghamshire
03.2023 - 05.2024
  • Improved team morale through effective communication and feedback practices.
  • Enforced compliance with food hygiene regulations, upheld high quality standards..
  • Operational skills to work along team members to support each other during busy times.
  • Managed inventory control, reduced wastage.
  • Resolved customer complaints promptly to maintain high service standards.

Accounts administrator

The co-operative sugar mills shahabad
Shahabad, Kurukshetra, Haryana , India
11.2019 - 03.2021
  • Streamlined data entry tasks for improved workflow efficiency.
  • Supported budgeting processes, promoting financial stability and inventory control.
  • Maintained up-to-date knowledge of company policies for smooth operations.
  • Provided administrative support during annual budget planning sessions.
  • Prepared monthly reports, enhancing company's decision-making process.

Education

Bachelor of Business Administration - Management

Kurukshetra University Kurukshetra
Kurukshetra, India
08.2016 - 05.2019

MSC Management - Management

BPP university, london
London , UK
11.2022 - 11.2023

Skills

  • Inventory management
  • Public relations strategies
  • Brand Promotion
  • Customer service orientation
  • Performance monitoring
  • Microsoft office suite proficiency
  • Effective communication
  • Facility management
  • Quality control measures
  • Administrative procedures
  • First-aid certified
  • Guest and client satisfaction
  • Health and safety standards
  • Leadership
  • Performance and wage reviews
  • P and L accountability
  • Safe food handling
  • Cleaning and sanitation procedures
  • Budgeting and forecasting
  • Scheduling

Timeline

Team member

Tim Hortons
05.2024 - Current

Shift manager

Rai Woburn
03.2023 - 05.2024

MSC Management - Management

BPP university, london
11.2022 - 11.2023

Accounts administrator

The co-operative sugar mills shahabad
11.2019 - 03.2021

Bachelor of Business Administration - Management

Kurukshetra University Kurukshetra
08.2016 - 05.2019
Suman Suman