Suman Banga
Wolverhampton,West Midlands
Summary
Reliable and hardworking professional with a background in commerce, administration, and customer service. Experienced in tenant account management, cash handling, and stock control, with strong communication and problem-solving skills. Currently studying AAT Bookkeeping to enhance financial expertise and career opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Administrative Assistant
Banga and Gill Properties Ltd
Wolverhampton, West Midlands
04.2024 - 05.2025
- Record all transactions like payment by tenants.
- Assisted in the preparation of financial reports and invoices.
- Answered phone calls and responded to emails from customers.
- Manage Tenants accounts up-to-date and send reminder if any rent arrears.
- Actively listened and resolve any query by tenants.
Shop Assistant
Banga Supermarket
Wolverhampton, West Midlands
03.2019 - 03.2024
- Maintained cleanliness and security of merchandise on display shelves.
- Handled stock levels on shop floor; promptly replenished items as needed to maximize sales opportunities.
- Assisted customers by providing product information; helped locate specific items within the store.
- Operated cash register efficiently; processed transactions accurately while maintaining a friendly demeanour.
- Assisted customers with their shopping needs, providing excellent customer service.
- Managed inventory and ensured shelves were stocked and organized.
- Handled cash transactions and maintained accurate records.
- Collaborated with team members to ensure smooth store operations.
Education
Bachelor of Commerce - Business and Management studies
GNDU University
IndiaAAT Bookkeeping Level 2,3 -
ICS Learn
EnglandSkills
- Customer service
- Cash handling
- Stock management
- Problem solving
- Communication skills
- Teamwork
- Adaptability
- Time management
- Critical thinking
Languages
English: Advanced
Punjabi: Native
Hindi: Intermediate
References
Available upon request.
Certification
- Certified Customer service Skills (Alison, July 2025)
- AAT Level 2 Bookkeeping - in progress (ICS Learn 2025)
Timeline
Administrative Assistant
Banga and Gill Properties Ltd
04.2024 - 05.2025
Shop Assistant
Banga Supermarket
03.2019 - 03.2024
Bachelor of Commerce - Business and Management studies
GNDU University
AAT Bookkeeping Level 2,3 -
ICS Learn