Sultan shah Ali
Cardiff,Grangetown
Summary
Diverse experience in various part-time roles, enhancing skill set and adaptability. Successfully operated a removal company for one year, managing logistics for nationwide item transport. Currently pursuing Level 3 Electrical Engineering Technology to expand technical expertise and industry knowledge. Previously, I have been grateful to serve my parents with upmost care and respect, which has given me the confidence to apply for care home roles. I bring meticulous attention to detail in health and safety, particularly in preparing meals and administering medication. Possess a full UK driving licence, enabling flexibility and reliability in supporting individuals in need. Seeking opportunities to help people
Overview
8
8
years of professional experience
Work history
Delivery driver
Amazon
Newport, Vale of Glamorgan
03.2022 - 08.2025
- Handled fragile items carefully, resulting in zero damage complaints.
- Completed emergency deliveries successfully despite challenging conditions.
- Provided excellent customer service, enhancing company reputation.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Completed deliveries with smile and patient, personalised service.
- Safely loaded and unloaded packages with zero material damage.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
Sales and customer service representative
sukivinder
Trowbridge, Wiltshire
02.2019 - 11.2020
- Established strong relationships with customers, enhancing brand loyalty.
- Maintained high standards of professionalism whilst interacting with customers.
- Trained new colleagues on customer service protocols, improving overall team performance.
- Collaborated with the team to meet monthly sales targets.
- Resolved customer complaints, ensuring their satisfaction with products or services.
Sales advisor
topgift
Cardiff
12.2017 - 12.2018
- Established rapport with potential buyers to foster repeat business.
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Monitored and refreshed displays to attract customers.
- Increased sales through effective negotiation and persuasion techniques.
- Maintained clean, organised retail environment to enhance shopping experience.
Education
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
Barry, Vale of Glamorgan 09.2023 - 06.2024
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
Barry, Vale of Glamorgan 09.2024 - 06.2025
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
Barry, Vale Of Glamorgan 09.2025 -
Skills
- Safe driving practices
- Commercial driving license
- Customer service excellence
- Continuous improvement mindset
- Time management
- Self-awareness
- Active listening
- Critical thinking
Languages
English
Upper intermediate
Hindi
Upper intermediate
Urdu
Fluent
pahsto
Native
Timeline
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
09.2025 -
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
09.2024 - 06.2025
Some College (No Degree) - Engineering And Technology
Cardiff And Vale
09.2023 - 06.2024
Delivery driver
Amazon
03.2022 - 08.2025
Sales and customer service representative
sukivinder
02.2019 - 11.2020
Sales advisor
topgift
12.2017 - 12.2018
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