SULTAN SYED

London

Summary

Highly versatile and analytical Engineer with hands-on experience building and optimizing data pipelines and software systems using AWS cloud services. Proficient in C++ for embedded systems and Python for data analysis and scripting, with a strong foundation in quantitative analysis and problem-solving. Dedicated to leveraging a strong engineering mindset to build scalable software and optimize development pipelines to solve real-world business challenges.

Overview

years of professional experience

years of post-secondary education

Work history

Operations Data Technician

WASO

London

2025.07 - Current

Utilised clear explanations and visual aids to bridge the gap between IT department and non-technical staff regarding complex concepts.
Developed comprehensive databases to streamline information retrieval.
Leveraged spreadsheet formulas and basic scripting to organise, clean, and structure operational data for faster analysis and reporting.
Supported the optimisation of internal software workflows by identifying data inconsistencies, documenting system behaviours, and proposing improvements to digital processes.

Technical Support

John Lewis

2023.01 - 2024.02

Provided technical assistance on the sales floor, troubleshooting hardware and software issues
Managed high volumes of calls, emails, and web chats, ensuring timely resolutions
Diagnosed and reported network/hardware faults, collaborating with relevant teams for solutions
Organized faulty customer products for repair, showcasing attention to detail and technical expertise

Education

BEng (hons) - Aeronautical Engineering

City University of London

2021.09 - 2025.09

Skills

Programming Languages: C, Python
Cloud: AWS

DevOps: Git
Data Analysis: Microsoft Excel, Power BI, SQL

PROJECTS

Heart Rate Monitor Sleeve, Programmed an embedded system using C++ on Arduino to acquire and process real-time heart rate data from a sensor., Engineered hardware-software integration, applying data processing techniques to filter noise and improve the accuracy of the readings., Collaborated within a team to manage project scope and budget, and presented the solution to stakeholders, including a live demonstration on the project's performance.

Timeline