Suliman Nur

• Patrolled facilities to prevent crime and unruly behaviour.
• Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
• Maintained system compliance with legal requirements and company security standards.
• Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Strong communication and interpersonal skills

• Excellent problem-solving and conflict resolution abilities
• Ability to provide exceptional customer service and address customer needs
• Attention to detail and accuracy in handling transactions and orders
• Proficiency in using relevant technology and systems for customer support.
• Assisted customers with placement of refunds and exchanges.
• Handled customer complaints, providing appropriate solutions and recommending alternatives.

• Ensuring compliance with pharmacy laws, regulations, and standards in the handling and dispensing of medications
• Assisting in the maintenance of accurate records and documentation related to medication inventory, including controlled substances
• Supporting the implementation of quality control measures to ensure the safe storage and handling of medications
• Assisting in the preparation and submission of regulatory documentation, such as licensing and renewal applications
• Ensuring proper labelling, packaging, and storage of medications according to regulatory guidelines
• Staying updated on regulatory changes and guidelines pertaining to pharmacy operations
• Collaborating with pharmacists and healthcare professionals to maintain compliance with regulatory standards for patient safety
• Protecting patient confidentiality and adhering to privacy regulations when handling sensitive information.