Suleyman Gedik

Oversaw bar operations, promoting excellent guest and member experiences. Coordinated team tasks effectively, driving achievement of departmental goals. Delivered sophisticated service rooted in local inspiration within a luxury hotel environment. Focused on creating a unique atmosphere that resonates with guests' expectations.

are accomplished.

• Consistently reached short and long-term targets.
• Trained, supported, and directed new staff members.
• Assisted management in identifying workflow issues and developing solutions.
• Resolved guest complaints with empathy and composure
• Skill in thriving under pressure.
• Versatility to handle diverse work scenarios.
• Dedicated to providing exceptional levels of guest service.
• a friendly personality, attentive and well-groomed
• Supervised daily bar operations, maintaining strict compliance with health and safety protocols.
• Created and introduced cocktail menu improving customer experience and increasing patron satisfaction.
• Oversaw inventory control processes reducing waste and optimizing stock levels for bar supplies.
• Instructed and supported staff in mixology techniques and customer service standards, elevating team performance.

Managed operations of three-store traditional English restaurant, emphasizing high food quality standards. Executed daily stock orders and optimized menu mix for improved efficiency. Ensured effective staffing levels to uphold service excellence and customer satisfaction. Provided exceptional customer service, enhancing overall guest dining experiences. Monitored financial performance through tracking takings and implementing quality controls. Partnered with owner in evaluating business performance and exploring growth strategies. Ensured strict compliance with food safety and hygiene regulations consistently. Addressed operational challenges swiftly to maintain uninterrupted restaurant operations.

• Oversaw daily restaurant operations, ensuring exceptional guest experiences and service quality.
• Developed and implemented operational policies to enhance efficiency and streamline workflows.
• Trained and mentored staff on best practices in customer service and food safety protocols.
• Managed inventory levels, ordering supplies to minimize waste while maintaining quality standards.
• Collaborated with kitchen staff to create seasonal menus that reflect customer preferences and trends.

A decade of building fundamental leadership skills within global corporate structures and high-street

brands.

• Bar Supervisor | Radisson Blu, Birmingham, UK: Focused on operational safety, licensing compliance and opening/ closing procedures in a premium hotel bar.

• Bar In-Charge | Holiday Inn, Birmingham, UK: Provided high-level service for a diverse international guests.

• Restaurant Manager | Sosa & Tribeca, Istanbul: Managed day-to-day operations, starting as a Barista at Tribeca and earning a promotion to management by demonstrating strong leadership and financial accountability.