SULEMAN AKERE MUMENCHA
Derby,UK
Overview
5
5
years of professional experience
1
1
Certificate
Work History
WAREHOUSE
OPERATIVE
Derby
02.2023 - 07.2023
- Correctly and accurately pick and pack goods using hand scanner
- Carrying and arranging customer’s order by hand or using lifting gear
- Receive goods or items and check missing or damaged goods
- Enforcing inventory control and keeping records of stocks up to date
- Preserving clean and safe working environment
Customer Associate
Santa Lucia
Douala, Cameroon
01.2020 - 12.2022
- Ensuring 100% customers satisfaction by providing good customer service
- Taking orders from counter
- Recommending and showing customers how items are being used
- Open accounts for sale team and coworkers
- Provide service to customers at drive through
- Open and close supermarket when necessary.
Sales Associate
MTN Cameroon
Bamenda
12.2018 - 12.2019
- Walking across city to create awareness about MTN Mobile Money Services
- Engaged with customers to effectively build lasting relationship
- Setup 500+ Mobile Money accounts for Customers Using system software
- Answered customer questions about Services and products.
- Handled customers personal identification documents with care
- Inventory control and keeping records
Education
Bachelor of Science - Agriculture Engineering
INTERNATIONAL UNIVERSITY OF BAMENDA
Bamenda, Cameroon12.2018
Certification
- Certified IT professional, [CourseCareers] - [March 2023-July 2023]
- Cyber Security Certification, [Digital Bootcamp] - [August 2023- Present]
Languages
English, French
Native language
Timeline
WAREHOUSE
OPERATIVE
02.2023 - 07.2023
Customer Associate
Santa Lucia
01.2020 - 12.2022
Sales Associate
MTN Cameroon
12.2018 - 12.2019
Bachelor of Science - Agriculture Engineering
INTERNATIONAL UNIVERSITY OF BAMENDA
Summary
Highly motivated and technically skilled IT professional with diverse range of skills. Hardworking, reliable, and enthusiastic with good organizational, communication and interpersonal skills. I’m a team player and quick learner able to use initiatives and carry out tasks with little or no supervision.
Skills
- Technical Support and Assistance
- Hardware and Software Configuration
- Ticketing system(osTicket)
- Microsoft Windows 10 and MS office
- Communication and customer service skills
- Collaborative Team Player
- Basic understanding of ITIL
- Azure Cloud and Virtual Machine
- Setting up and Configuring Active Directory
- VPNs
- Troubleshooting
- File Share and Permissions
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