Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

Suleman Nagem

Wakefield,WKF

Summary

Dynamic Shift Manager at Asda with extensive expertise in logistics systems management and workforce planning.

Overview

7
7
years of professional experience

Work History

Shift Manager

Asda
Brackmills
12.2023 - Current
  • Directed a team of 6 managers, 4 team leaders, and 115 employees to maximize productivity.
  • Monitored and analyzed KPIs, consistently driving team performance to surpass targets.
  • Managed employee absences through strategic resourcing and shift planning to minimize disruptions.
  • Conducted investigations and managed appeals regarding workplace incidents with fairness and transparency.
  • Ensured compliance with health and safety regulations through regular audits and risk assessments.
  • Facilitated training and development programs, enhancing staff skills and overall performance.
  • Collaborated with upper management to align shift operations with business objectives.

Department Manager

Asda
Brackmills – Northampton
01.2021 - 11.2023
  • Oversaw order processing, ensuring timely picking, packing, and shipping of orders
  • Experienced in inventory management software and Excel for tracking stock and logistics
  • Managed warehouse productivity, set performance targets, and identified areas for process improvement
  • Led and motivated staff to achieve operational efficiency and meet company objectives
  • Led hiring and workforce planning efforts to build a high-performing team

Set-up Manager

Asda
Brackmills
01.2018 - 01.2021
  • Supervised a team of 35 employees, ensuring high levels of productivity and quality
  • Reduced shift turnover by 25% through targeted recruitment and mentorship
  • Trained more than 35 staff on standard operating procedures, increasing productivity by 18%
  • Coordinated with the Shift Manager to address any operational issues and implement solutions
  • Assisted in maintaining a safe working environment by adhering to health and safety guidelines

Education

Master of Science - Forensic Computing

Coventry University
Covenrty
01.2015

Skills

  • Logistics systems management
  • Workforce management
  • Workday and Workbrain proficiency
  • Talent acquisition and hiring
  • Leadership development
  • Workforce planning strategies
  • KPI monitoring and analysis
  • Employee relations and conflict resolution
  • Health and safety compliance
  • Operational efficiency improvement
  • Cost control measures
  • Excel expertise
  • PowerPoint presentation skills

Accomplishments

  • Highest colleague engagement score, achieved the top engagement score across the entire network in 2023, demonstrating exceptional team leadership and morale building
  • Exceeded CPI performance, consistently exceeded performance targets for two consecutive years (2022 and 2023), earning the highest CPI rating in the company
  • Hiring Manager at Asda, successfully recruited and onboarded top talent, improving operational efficiency, and team cohesion
  • Colleague engagement leadership, spearheaded programs that enhanced workplace morale, contributing to Asda’s best engagement scores

Languages

  • Arabic, Native
  • English, Fluent

Personal Information

Relocation: UAE

Timeline

Shift Manager

Asda
12.2023 - Current

Department Manager

Asda
01.2021 - 11.2023

Set-up Manager

Asda
01.2018 - 01.2021

Master of Science - Forensic Computing

Coventry University

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Suleman Nagem