Suleiman Adam Ali

• Ensure security on the premises through regular patrol and video camera surveillance
  Control entry into facilities through proper identification checks and visitor passes
  Efficiently respond to emergencies or incidents that may arise
  Prepare accurate reports for any incident and daily operations
  Provide a visible security presence in order to prevent theft, vandalism, and intrusion
  Provide assistance to employees, visitors, and patrons regarding security and safety issues
  Perform safety checks and inform management about any dangers encountered
  Adhere strictly to company policies and health and safety guidelines
  Cooperate with emergency services when need be
  Handle conflict situations professionally and effectively

• Carry out fire safety inspection regularly and identify the possible sources of hazards
  Make sure that fire exits, alarms, extinguishers, and other emergency equipment are functional and easily accessible
  Help evacuate people from the premises in case of fire emergencies
  Perform fire drills and guide employees in evacuation process
  Report fire safety hazards and ensure compliance with fire codes
  Offer advice and conduct basic fire safety trainings for staff and visitors
  Keep detailed records of inspections, fire drills, and any other related incidents
  Ensure proper workplace safety conditions to minimize fire hazards
  Collaborate with emergency personnel as well as site management when necessary
  Create safe work environment through fire prevention measures

• Sanitizing offices, toilets, kitchen areas, and other common areas
  Using vacuum, sweep, mop, and dust to keep things tidy
  Clearing rubbish and disposing of it according to health and safety guidelines
  Restocking items used in the process as required
  Proper use of cleaning equipment and chemicals
  Informing management about any problems with facilities and equipment
  Adherence to schedules while performing cleaning activities effectively
  Ensuring that the highest levels of hygiene are always maintained
  Securing the premise after cleaning responsibilities are completed as needed
  Working alone or in a team when cleaning

Sort and organise donated items including clothing, books, and household goods
Assist customers with enquiries and provide friendly customer service
Operate tills and handle cash/card transactions accurately
Replenish stock and maintain tidy, organised shop displays
Support the loading and unloading of donated goods and deliveries
Help prepare items for sale by pricing, tagging, and arranging merchandise
Maintain cleanliness and safety standards throughout the store
Work as part of a team to support daily shop operations and sales targets
Promote charity campaigns and encourage customer donations
Follow company procedures and health and safety guidelines at all times

• Welcome and assist visitors, providing friendly and professional customer service
  Lead guided tours and share information about historical, cultural, and key points of interest
  Answer visitor questions and provide accurate information about exhibits, locations, and events
  Ensure groups follow safety procedures and site regulations during tours
  Coordinate tour schedules and manage group timings effectively
  Support event activities and assist with visitor management during busy periods
  Maintain a positive and engaging experience for guests from diverse backgrounds
  Handle ticket checks, bookings, and general visitor enquiries when required
  Work closely with team members and management to ensure smooth daily operations
  Maintain knowledge of site history, Commonwealth heritage, and current exhibitions or programmes