Marketing student at Henley Business School with hands-on experience in business development and client services. Proven ability to generate leads, negotiate contracts, and secure high-value deals while reducing costs for businesses. Eager to leverage client-facing experience and strong communication skills in marketing and brand development roles.
Overview
1
1
year of professional experience
Work history
Client service executive - Utilities & Payments
LSG Purchasing
High Wycombe, Buckinghamshire
06.2025 - Current
Advocated for Switch4Profit DOJO, engaging hospitality businesses in card machine solutions.
Negotiated supplier agreements, managing sales cycle from lead generation to onboarding.
Achieved average cost reductions of 10–25% for clients, driving profitability and savings.
Advocated for Choice Utility to hospitality businesses, generating leads and securing optimal utility contracts.
Consistently exceeded sales targets by 15–20%, while maintaining a client retention rate above 85% through relationship management and aftercare.
Worked collaboratively within a sales team, sharing strategies and supporting colleagues to consistently achieve and exceed group targets.
SSA/ Supervisor
Toolstation
High Wycombe, Buckinghamshire
08.2024 - 06.2025
Lead, support, and motivate a team to deliver exceptional customer service and exceed sales targets.
Use sales data analysis to identify trends, improve team performance, and optimize store operations.
Played a key role in PROJECT FLOW, enhancing operational efficiency through data-driven decision-making..
Train staff on best practices and use data to monitor compliance performance. improving MLT to 50%
Education
A-Levels -
Sir William Ramsay School
GCSEs - GCSE'S
Sir William Ramsay School
Skills
Process Improvement & Efficiency – Identifying inefficiencies and implementing Data-Driven solutions to optimise workflows
Persuasive Communication – Engaging confidently with business owners and decision-makers, presenting solutions that influence outcomes and close deals
Team Collaboration & Office Leadership – Driving team success in a fast-paced office environment through knowledge sharing, motivation, and joint target achievement
Client Solutions & Relationship Management – Delivering tailored advice to hospitality businesses, strengthening long-term partnerships and building trust
Organisation & Process Management – Prioritising workloads, managing pipelines, and maintaining accurate records to ensure smooth, efficient operations in a fast-paced office
Performance & Results Delivery – Consistently exceeding sales targets by 15–20%, demonstrating a strong commercial focus and results-driven mindset
References
References available upon request.
Marketing Development
Receiving ongoing mentorship from a marketing professional with 10+ years of industry experience, gaining practical insight into marketing strategy, campaign planning, and brand positioning at LSG Purchasing.
Applying this knowledge alongside my degree studies to understand how businesses connect with customers and create growth opportunities.
Founded AUTOCAST LTD's business development, showcasing drive, creativity and relentless eagerness to turn idea's into results.
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