Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Sukvinder Panesar

London

Summary

I am a highly skilled professional with expertise in document security, advanced record keeping, and data entry. I have exceptional communication and customer care abilities, complemented by strong IT skills, and I understand the importance of confidentiality. I can maintain composure under pressure, enforce rules assertively, and supervise classes effectively. I have been trained in fire safety and first aid, with a flexible team collaboration and problem-solving. I am also dedicated to fostering a secure and organised environment.

Overview

33
33
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Administrative manager

PAPA JOHNS
COLCHESTER, ESSEX
06.2013 - Current
  • Handle customer queries promptly improving overall customer satisfaction.
  • Oversaw recruitment processes to attract high-quality candidates.
  • Administered payroll, reducing discrepancies and errors during the process.
  • Increased office efficiency by streamlining administrative procedures.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Conducted team meetings on a regular basis, promoting open communication within the team.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Delegated tasks efficiently to maximise productivity.

Conference and event planner

SELF EMPLOYED
, LONDON
05.2020 - Current
  • Provided excellent customer service, leading to repeat business from satisfied clients.
  • Supervised teams, ensuring efficient workflow during high-profile events.
  • Handled unexpected issues promptly, minimising disruptions during events.
  • Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
  • Distributed event plans and schedule details to staff, driving operations through continuous follow-up.

Senior youth worker

GREENWICH COUNCIL
, LONDON
05.1992 - 09.2015
  • Managed administrative tasks efficiently whilst maintaining focus on direct interaction with young people.
  • Implemented conflict resolution techniques amongst peer groups, resulting in a harmonious environment within the centre.
  • Enhanced children's self-confidence through skill development programmes.
  • Trained junior youth workers to provide consistent and effective support to all attendees at our centre.
  • Provided emotional support to distressed youths during challenging times in their lives.
  • Provided guidance on career options available after school leaving age; helping them make informed decisions about their future paths.
  • Fostered a positive environment within the youth centre to encourage participation from all age groups.
  • Promoted diversity and inclusion through various initiatives, creating a welcoming atmosphere for all youths irrespective of background or ethnicity.
  • Encouraged healthy living habits among youngsters through sports events and nutritional workshops.
  • Facilitated group discussions on sensitive topics like drug abuse and mental health, fostering openness and trust amongst participants.
  • Encouraged participation and engagement in planned activities.
  • Role modelled positive behaviour and interpersonal skills.
  • Helped with coordination and supervision of youth activities and delivered positive interventions.
  • Helped young children to develop critical life skills through educational play.
  • Provided support during regular youth sessions and planned activities.
  • Cleaned youth club areas before and after sessions to maintain safe, sanitary conditions.
  • Safeguarded young people in line with national guidelines.
  • Used music, art and sensory experiences to encourage child expression.

Volunteer Carer

LOCAL COMMUNITY
, LONDON KENT
01.2024 - Current
  • Ensured proper nutrition by preparing healthy meals for patients.
  • Coordinated appointments with healthcare professionals for routine check-ups and treatments.
  • Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
  • Cooked, cleaned and provided companionship to elderly patients.
  • Safely transported and accompanied clients to appointments and activities.
  • Offered companionship to reduce feelings of loneliness in patients.

Education

Bachelor of Arts - Law & Psychology Honours

University of East London
London
09.1993 - 06.1996

A-Levels - Psychology & Sociology

Orpington College
Orpington, Bromley
09.1992 - 06.1993

Skills

  • Document security understanding
  • Advanced record keeping
  • Data entry expertise
  • Motivated team player
  • Excellent Communication skills
  • Customer Care skills
  • Good IT skills
  • Confidentiality maintenance
  • Calm under pressure
  • Fire safety training
  • First Aid trained
  • Rules enforcement
  • Assertiveness
  • Class supervise
  • Flexible

Affiliations

  • Travelling, cooking, meeting people and spending family time

Accomplishments

Badminton Runner up 1988

BA (HON) degree - grade 2.2

Certification

JUNE 2024 - DBS

MARCH 2024 - SAFER FOOD HANDLER Level 2 from 2013 -


09/2017 - AROC - Advanced Management Course


2001 - YCC - Youth & Community Certification


MAY 1992 - 2015 = CHILD SAFE GUARDING



Languages

English
Upper intermediate
Punjabi
Intermediate
Hindi
Beginner
French
Beginner

References

References available upon request.

Timeline

Volunteer Carer

LOCAL COMMUNITY
01.2024 - Current

Conference and event planner

SELF EMPLOYED
05.2020 - Current

Administrative manager

PAPA JOHNS
06.2013 - Current

Bachelor of Arts - Law & Psychology Honours

University of East London
09.1993 - 06.1996

A-Levels - Psychology & Sociology

Orpington College
09.1992 - 06.1993

Senior youth worker

GREENWICH COUNCIL
05.1992 - 09.2015

Similar Profiles

CREATE PROFILE
Sukvinder Panesar