Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Achievements and Volunteer
Projects
Timeline
Generic

Sukriti Tanaya Gantayet

Coventry,UK

Summary

Strategic tech consultant with 4+ years of experience in digital transformation, commerce platforms, and customer journey optimisation. Skilled in bridging business needs with technology to enhance customer experience and digital performance. Currently pursuing an MBA at Warwick Business School and open to Commerce Consultant roles. I have right to work in UK.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Business Development Manager

OP&HS Infra
New Delhi, India
08.2023 - 08.2024
  • Revenue Growth Through Data Strategy: Increased revenue by 15% by developing Excel-based cost modelling tools and conducting competitor benchmarking to identify high-potential infrastructure contracts.
  • Operational Efficiency & Cost Optimisation: Analysed cross-functional workflows across infrastructure delivery teams to identify process bottlenecks and duplication and proposed modernisation strategies that led to £6,500 (10%) cost savings on targeted projects.
  • Stakeholder Management & Deal Execution: Owned the end-to-end client engagement process and built strategic relationships with government bodies, EPC firms, and private developers, accelerating decision timelines and increasing close rates.

Technology Analyst – SAP/Salesforce Commerce Cloud

Accenture Solutions
Gurugram, India
09.2020 - 04.2023
  • SAP Commerce (Hybris) Technical Lead: Led client’s transition to Spartacus headless architecture across multiple D2C sites, resulting in a 40% improvement in site speed and enabling modular UI updates aligned with evolving business requirements and release timelines.
  • Backend Order Optimization: Redesigned backend order workflows using SAP Commerce Cloud and Spring, resolving persistent online order failures, reducing cancellations and manual repairs, and generating $150,000 in annual savings.
  • Cloud Migration & Performance Scaling: Managed migration of 10 TB of Hybris-related data to AWS, increasing system resilience and scalability, and enabling a 30% uplift in peak order processing throughput during high-traffic campaigns.
  • Real-Time Monitoring & Incident Management: Spearheaded real-time API monitoring using Kibana and Splunk to instantly detect order return failures, reducing incident response time by 60% and significantly improving system uptime and customer satisfaction.
  • Order Management Reengineering: Reengineered Hybris Order Management and Consignment flows using OCC APIs in Agile sprints, simplifying backend integrations and contributing to a 270 bps increase in client’s market share.
  • Cost Transparency & Budget Optimization: Developed Technology Business Management (TBM)-aligned reports using Power BI to visualize infra and software costs across Hybris and CRM systems, enabling better spend transparency and strategic budgeting decisions.
  • Salesforce Commerce Cloud (SFCC) Implementation: Delivered SFCC-based digital storefronts for a premium lifestyle brand, leveraging Einstein Product Recommendations and Page Designer to achieve a 25% improvement in cart conversion and 12% increase in average order value (AOV).
  • B2B Commerce Enablement: Integrated SFDC B2B Commerce with Sales and Service Cloud, enabling personalized catalogs, dynamic pricing, and streamlined quote-to-order flows, accelerating enterprise deal closures and improving buyer experience.
  • Agile Commerce Delivery: Executed iterative enhancements across mobile storefronts, APIs, and backend systems via OCAPI and Agile delivery cycles, collaborating with marketing and analytics teams to improve campaign velocity and ROI.

Education

MBA - Business Administration

Warwick Business School
Coventry
09.2024 -

Bachelor’s - Electrical Engineering

Odisha University of Technology and Research
India
08.2016 - 08.2020

Skills

  • Java
  • Spring MVC / Spring Boot
  • RESTful APIs
  • SQL
  • SAP Commerce Cloud (Hybris)
  • Salesforce Commerce Cloud (SFCC)
  • Spartacus (Headless Commerce)
  • OCC APIs
  • Microservices Architecture
  • API Integration & Monitoring
  • Power BI/ Tableau
  • Technology Business Management (TBM) Reporting
  • AWS (Cloud Migration & Resilience Planning)
  • DevOps Practices
  • Splunk
  • Kibana
  • JIRA
  • Confluence
  • Agile Delivery (Scrum/Kanban)
  • Stakeholder Management
  • Customer Journey Mapping
  • Digital Transformation Strategy
  • Proposal & Bid Management
  • Competitive Benchmarking
  • B2B / B2C / D2C / Marketplace Commerce

Certification

  • SAP Commerce Cloud (SAP Hybris) by Udemy
  • SAP professional fundamentals by Coursera

Languages

English
Fluent
Hindi
Native

Achievements and Volunteer

  • Level 1 Certified Ukulele Player, Rock School, London
  • Bronze Medallist, Mix doubles badminton, MBA Tournament, HEC Paris
  • Volunteer Admin Coordinator, SNEHA Foundation India
  • Volunteer, LWS night shelter UK

Projects

HTMS – Strategic Market Entry for EV Materials Manufacturer, UK

  • Devised a business case for EU market entry by estimating technology costs and value, using AI forecasting models to align investment with supply chain changes and business goals.
  • Proposed expansion roadmap based on EV production data, supplier networks, and policy incentives.


Traigo Events – Digital Strategy for Events Startup, UK

  • Developed a refined digital marketing strategy to boost brand visibility and client engagement in the Automotive and Motorsport segments.
  • Aligned digital presence with seasonal event demand in UK and EU by optimizing SEO, website UX, and targeted content strategies.

Timeline

MBA - Business Administration

Warwick Business School
09.2024 -

Business Development Manager

OP&HS Infra
08.2023 - 08.2024

Technology Analyst – SAP/Salesforce Commerce Cloud

Accenture Solutions
09.2020 - 04.2023

Bachelor’s - Electrical Engineering

Odisha University of Technology and Research
08.2016 - 08.2020

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