Sukhman Singh
Coventry ,United Kingdom
Summary
Driven Tool Room Head with a proven track record at BRAR TOOL demonstrating exceptional teamwork, collaboration, and computer skills. Known for a friendly, positive attitude and a strong sense of personal responsibility, consistently delivering results that exceed expectations. Fluent in English with a focus on enhancing customer service efficiency.
Offering strong foundation in customer service, team leadership, and sales strategies. Knowledgeable about inventory management, staff training, and enhancing customer experiences. Ready to use and develop communication, organisational, and problem-solving skills in [Desired Position] role.
Experienced in retail management with focus on driving sales and improving customer service. Possess unique skills in team leadership, inventory control, and store layout optimisation, capable of increasing overall store performance. With keen eye for detail and customer-centric approach, can provide significant improvement in store operations and customer satisfaction.
Overview
8
8
years of professional experience
Work history
Fish and chips shop manager
Rana kitchen
Aberystwyth
09.2025 - 01.2026
- Managed store inventory to ensure adequate stock levels at all times.
- Delivered excellent customer experiences with personalised service approach.
- Developed a positive team culture, resulting in increased staff satisfaction and lower turnover rates.
- Streamlined operations by introducing more efficient working practices and procedures.
- Handled employee grievances promptly and fairly, maintaining morale within the workforce.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Fostered strong relationships with key customers to boost loyalty and repeat business.
- Monitored market trends closely for competitive advantage in pricing strategies,.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Enhanced customer service by training staff in effective communication and problem solving.
- Negotiated with suppliers for better prices, leading to improved profit margins.
- Conducted regular staff appraisals for performance improvement opportunities identification,.
- Boosted overall sales performance through the implementation of effective merchandising strategies.
- Created seasonal sales plans with varying stock and promotional strategies.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Implemented health and safety protocols to ensure compliance with regulations and protect staff wellbeing.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
Dilvery driver
Domino’s
Aberystwyth
10.2024 - 08.2025
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Managed time efficiently to meet all delivery deadlines.
- Ensured prompt delivery of parcels by utilising effective navigation skills.
- Handled customer complaints professionally, resulted in improved client relations.
- Maintained vehicle cleanliness for a professional appearance.
Tool Room Head
BRAR TOOL
Faridabad
04.2018 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
Education
BBA - Marketing Management And Research
GLOCAL SCHOOL OF BUSINESS AND COMMERCE
Saharanpur, IndiaSENIOR SECONDARY - COMMERCE
DOON CHILDREN ACADEMY SR SEC SCHOOL
Hanumangarh JN, IndiaNo Degree - COMPUTER APPLICATION
MEHTA COMPUTERS
Bathinda, IndiaHigh School Diploma - undefined
CRD AV PUB SR SEC SCHOOL
Ellenabad, IndiaMsc International business management - Business
Aberystwyth university
Aberystwyth 09.2025
Skills
- Teamwork and Collaboration
- Computer Skills
- Customer Service
- Good in English
- Retail industry knowledge
- Supply chain understanding
- Budgeting and financial analysis
- Stock control techniques
- Customer relationship
- Retail marketing proficiency
- Cash handling experience
- Product display creativity
- Fluent in point-of-sale systems
- Able to handle pressure
- Decision-Making capability
- Talent recruitment and retention
- Financial reporting
- Budget management
- Visual merchandising
Languages
English
Panjabi
Personal Information
- Title: STUDENT
- Date of birth: 07/05/2001
- Gender: MALE
- Nationality: INDIAN
- Marital status: Single
- Religion: SIKH
- Visa status: STUDY
Timeline
Fish and chips shop manager
Rana kitchen
09.2025 - 01.2026
Dilvery driver
Domino’s
10.2024 - 08.2025
Tool Room Head
BRAR TOOL
04.2018 - 03.2020
BBA - Marketing Management And Research
GLOCAL SCHOOL OF BUSINESS AND COMMERCE
SENIOR SECONDARY - COMMERCE
DOON CHILDREN ACADEMY SR SEC SCHOOL
No Degree - COMPUTER APPLICATION
MEHTA COMPUTERS
High School Diploma - undefined
CRD AV PUB SR SEC SCHOOL
Msc International business management - Business
Aberystwyth university