SUJITHARAN VIJAYAKUMAR
Mitcham,Surrey
Summary
Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. A strong team player, proficient in monitoring security and serving diverse customer needs.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Assistant
ASHVIN TRADING
Holyhead, Anglesey
01.2023 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Adhered to company procedures and guidelines to maintain compliance.
- Maintained knowledge of products and features to provide recommendations to customers.
- Processed returned or exchanged items and provided refunds to customers.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Planning Officer
Ministry of Home Affairs.
Srilanka , Mannar
01.2021 - 01.2023
- Communicated and influenced others at various levels to drive action and continuous improvement.
- Oversaw training and onboarding process for newly hired employees.
- Integrated successful project planning data with other project systems to increase customer satisfaction for completed jobs.
- Demonstrated strong working knowledge of multiple planning systems by staying up-to-date on new technologies.
- Supported stockholders by generating and interpreting business information to encourage informed business decision-making.
- Verified quality and consistency of work being performed or produced through daily supervision of all project aspects.
- Established and nurtured positive relationships with supporters to build strong collaborations and maintain rapport.
- Researched prospects to match interests with priorities of company.
- Strengthened relationships with existing donors by managing and enhancing regular communications and benefits.
- Tracked proposals for all foundation and corporate fundraising to determine responses and apply next course of action.
- Worked with Development Manager to expand fundraising opportunities, streamline efforts and maximise return.
- Writing reports within a set deadline to send to the Assistant Director of Planning of proposals of development requested by the members of public which will then be sent for approval for funding to initiate the proposed developments.
Junior Merchandiser
Cotton Blossom (INDIA) Pvt, Ltd
India, Chennai
01.2018 - 05.2020
- Enhanced target sales, buying margins and gross profit margins.
- Replenished key ranges to achieve strong stock availability.
- Improved displays and installed POS tailored to individual store features.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Oversaw clear, accurate pricing for outgoing stock.
- Monitored industry trends, pinpointing new opportunities for sales.
- Employed data and insight to drive merchandising actions and amplify revenue.
Education
Bachelor of Costume Designing and - Fashion Arts & Science
Bishop Appasamy College, Bharathiar University
Master of Fashion Technology & Costume - Fashion
Government Higher Secondary School, Barathir College of Science & Management, Bharathidasan University
India2011
GCSEs - English
Government Higher Secondary School, Barathir
India GCSEs - Maths
Government Higher Secondary School, Barathir
IndiaSkills
- Operating System Windows 98/XP, 7,8,10
- CAD Software, Coral Draw, Coral Paint, TUKA CADD, REACH Fashion Studio
- Other Software M S Office and other Internet Applications and basic computer skills
- Customer assistance
- Enthusiastic communicator
- Visual merchandising strategising
- Money handling
- Customer service oriented
- Self-motivated
- Fashion and styling expertise
- Superb time management
Interests
Football
Playing cricket
Volleyball
Dancing
Additional Information
- AWARDS , Designer Award in FACE festival in 2013. Awarded best designer
Languages
Tamil
Fluent
Timeline
Sales Assistant
ASHVIN TRADING
01.2023 - Current
Planning Officer
Ministry of Home Affairs.
01.2021 - 01.2023
Junior Merchandiser
Cotton Blossom (INDIA) Pvt, Ltd
01.2018 - 05.2020
Bachelor of Costume Designing and - Fashion Arts & Science
Bishop Appasamy College, Bharathiar University
Master of Fashion Technology & Costume - Fashion
Government Higher Secondary School, Barathir College of Science & Management, Bharathidasan University
GCSEs - English
Government Higher Secondary School, Barathir
GCSEs - Maths
Government Higher Secondary School, Barathir
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