SUJEEPAN THEVANANTHAKUMAR
Northemptonshire,England
Summary
Results-driven Shop Manager with expertise in leading high-performing teams. Develops staff through targeted training programmes, enhancing customer service delivery. Implements effective sales strategies that drive revenue growth and improve store performance.
Overview
5
5
years of professional experience
Work History
Shop Manager (Footwear and Leather Goods Retail Store)
Selliah Thiyagarasa
Towcester, England
04.2024 - Current
- Trained and developed skills of a team of sales associates to improve customer service delivery.
Production executive
Jay Jay mills
Vavuniya, Sri lanka
02.2021 - 01.2024
- Trained new staff on operating procedures, safety regulations, and quality standards.
- Assisted in the packing of products by applying wrapping and labels before dispatch.
- Packed and secured items for shipment without damage.
- Packed finished products with care, preparing them for dispatch to clients or storage.
Education
English language
IELTS
Vavuniya01-2024
A-Levels - commerce
V/Nelukkulam kalaimahal maha vidyalayam
Vavuniya01-2017
Skills
- Retail operations
- Retail sales optimisation
- Product display strategies
- Sales performance metrics
- Sales team management
- Staff performance coaching
- Employee training
- Talent acquisition
- Client engagement strategies
- Team leadership
- Team building
- Team motivation
- Time management
- Operational decision-making
- Creative thinking
- Good communicator
- Customer service
- Customer service excellence
- Customer service skills
- Self-motivated
- Positive attitude
- Client engagement strategies
Languages
English
Intermediate
B1
Interests
- playing chess
- playing cricket
- gardening
Timeline
Shop Manager (Footwear and Leather Goods Retail Store)
Selliah Thiyagarasa
04.2024 - Current
Production executive
Jay Jay mills
02.2021 - 01.2024
English language
IELTS
A-Levels - commerce
V/Nelukkulam kalaimahal maha vidyalayam