Hi, I’m
Sujatha Sampath Kumar
County Durham, England
Summary
A successful Cambridge English-certified English teacher with eight years of expertise in building inclusive classrooms that foster a learning and growing environment for learners of all ages and nationalities. An organized and hardworking educator with proven abilities to create and deliver engaging lessons and clearly communicate ideas to foster student comprehension. A skillful tutor expert in adapting course materials to meet established standards and individual academic capabilities. A passionate professional trained to motivate and groom students towards their desired learning objectives through coaching techniques.
Overview
8
years of professional experience
3
Certificate
8
CPDs
1
Bachelor's Degree
1
Master's Degree (Pursuing)
Work History
Summer Programme at the Stafford House
Residential English Teacher
06.2024 - 07.2024
Job overview
- Teach English to a high standard using the in-house syllabus with an emphasis on oral communication
- Developed and implemented a variety of instructional strategies to meet the diverse needs of students.
- Assessed and evaluated student performance through the use of standardized testing.
The College Partnership – British Army
Functional Skills Tutor
02.2024 - 06.2024
Job overview
- Achieved a 100% pass rate in Functional English Certification for speaking and listening, reading and writing assessment.
- Prepared comprehensive English curriculum for two cohorts of British Army trainee recruits.
- Utilized multimedia strategies and technology to convey information fresh and interestingly promoting learner independence through self-discovery.
- Mentored and coached students with a focus on developing independence and self-confidence.
- Designed and facilitated group projects to foster teamwork and problem-solving skills.
London North Eastern Railway
Customer Sales Advisor
03.2022 - 01.2024
Job overview
- Organizing travel for large groups of people by liaising with multiple teams across operations to ensure smooth journeys for the travellers and provide a memorable and hassle-free experience
- Responsible for providing premier customer support to inbound callers, via telephone and emails
- Exceeded customer service targets related to quality, efficiency, speed, and accuracy
- Achieved the highest customer satisfaction score of 100% during three consecutive assessment periods
- Grew the revenue by 10% in the first year through upselling/cross-selling initiatives despite converting as a part-time worker.
Freelancing
Language Trainer, Translator and Interpreter (English and Japanese) and Emotional Intelligence Coach (NLP Practitioner)
09.2014 - 12.2022
Job overview
- Facilitated English and Japanese language training for students preparing for exams, immigrants and adults with varied learning objectives.
- Adapted multiple teaching techniques- communicative learning, task-based learning, game-based learning, flipped classrooms, and blended learning to cater to all types of learners and provide individual support ensuring effective subject delivery.
- Successfully delivered various translation projects in Japanese and English language to clients in the IT, tourism and literary sectors.
- Delivered effective and engaging coaching sessions to improve clients’ performance through various proven coaching models and techniques in Neuro Linguistic Programming (NLP)
HCL Technologies
Associate Manager - Training, Translation and Interpretation
07.2010 - 07.2014
Job overview
- Conceptualized and created a process that increased the team's efficiency by 30%, initiated and implemented performance metrics, and continuous quality improvement programs which resulted in a 22% improvement in customer satisfaction ratings.
- Designed and developed need-based training modules mapping to client's requirements and building a multi-skilled workforce for cross-utilization within sub-processes to optimize efficiency.
- Efficiently managed translations, estimations, forecasts, resource allocations, tool management, and delivery for translation projects.
- Spearheaded interpretations for tele-cons, video-cons, meetings, client visits, and application/hardware interpretation.
VMware Software India Private Limited
Japanese Language Specialist– Travel & Expense Analyst
03.2009 - 06.2010
Job overview
- Developed and implemented a brand-consistent travel and expense framework for Japan with Oracle ERP, resulting in a 7.5% reduction in total spending and a 13% decrease in time from requisition to payment
- Verified and managed travel expenses on time, resulting in an average payment processing turnaround time reduction of 30%
- Functioned as a single point of contact for Asia Pacific and Japan for Accounts Payables and Travel and Expense accounts.
Nihongo Bashi Private Limited
Japanese and English Language Trainer and Assistant Operations Manager
06.2006 - 04.2008
Job overview
- Provided English and Japanese language training for 512 students across India for major Banking and IT sectors.
- Developed and implemented a comprehensive training program that included on-site and virtual instruction for over 500 students, resulting in a 70% decrease in onboarding time for the client and an 85% increase in knowledge retention.
- Assessed training and translation needs and efficiently managed the operations of translation and training programmes and course materials with quality systems in place.
- Conducted research and analysis to evaluate and modify existing language training programmes. Proposed and implemented process improvements that resulted in 33% cost-saving for the customers.
Education
Nile & University of ChichesterOnline
Master of Arts from Professional Development in Language Education
06.2026
University of MadrasChennai, TamilNadu
Bachelor of Arts - English Literature
01.2005
Cambridge CELTANewcastle, England
CELTA
01.2024
Cambridge University P & A Via Future LearnOnline
Cambridge Certification in Online English Teaching
08.2024
Japan Foundation - Mofa Japan
Japanese Language Proficiency - Level N2
01.2022
Leadership Coaching & Life CoachingABNLP
Diploma in Emotional Intelligence and NLP from Coaching
01.2020
Business English Teacher Training Program
Advanced Diploma in TESOL /TEFL (220 hrs)
01.2015
Skills
- Communicative approach to teaching– CELTA certified
- Online English Teaching
- Building safe and inclusive classrooms for learners
- Conducting student learning needs analysis, planning, and scheduling
- Implementing and organising curriculum
- Utilizing differentiated instruction and related lesson planning
- Testing and evaluating current teaching strategies
- Efficient records management
- Progress monitoring and reporting
- Assessment and testing
- Providing student support and motivation through coaching techniques
- Certified in Cambridge Online Instruction
- Proficient in MS Office, Zoom, Skype, and Google Workspace
- Effective use of AI and ICT in classrooms
- Japanese Language proficiency
- Tamil language proficiency
Certification
- UK Data Protection in Education
- Equality & Diversity
- Cyber Security in Schools
- Health and Safety in Education
- Fire Awareness in Education
- Safeguarding Young People
- The Prevent Duty
- Child on Child Sexual Violence and Harassment and Harmful Sexual Behaviour
Languages
Tamil
Native language
Japanese
Advanced
C1
Tamil
Proficient
C2
Software
Office 365
Google Workspace
Zoom
Skype
Oracle 11i
Timeline
Residential English Teacher
Summer Programme at the Stafford House
06.2024 - 07.2024
Functional Skills Tutor
The College Partnership – British Army
02.2024 - 06.2024
Customer Sales Advisor
London North Eastern Railway
03.2022 - 01.2024
Language Trainer, Translator and Interpreter (English and Japanese) and Emotional Intelligence Coach (NLP Practitioner)
Freelancing
09.2014 - 12.2022
Associate Manager - Training, Translation and Interpretation
HCL Technologies
07.2010 - 07.2014
Japanese Language Specialist– Travel & Expense Analyst
VMware Software India Private Limited
03.2009 - 06.2010
Japanese and English Language Trainer and Assistant Operations Manager
Nihongo Bashi Private Limited
06.2006 - 04.2008
Nile & University of Chichester
Master of Arts from Professional Development in Language Education
University of Madras
Bachelor of Arts - English Literature
Cambridge CELTA
CELTA
Cambridge University P & A Via Future Learn
Cambridge Certification in Online English Teaching
Japan Foundation - Mofa Japan
Japanese Language Proficiency - Level N2
Leadership Coaching & Life Coaching
Diploma in Emotional Intelligence and NLP from Coaching
Business English Teacher Training Program
Advanced Diploma in TESOL /TEFL (220 hrs)
- UK Data Protection in Education
- Equality & Diversity
- Cyber Security in Schools
- Health and Safety in Education
- Fire Awareness in Education
- Safeguarding Young People
- The Prevent Duty
- Child on Child Sexual Violence and Harassment and Harmful Sexual Behaviour
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