SUJATA BHURA

Senior product and transformation leader accountable for modernising cyber, risk, and compliance capabilities through product-led, AI-enabled platforms.

• Re-architected risk and compliance functions into product-centric portfolios, replacing static controls with scalable tooling and automated insights.
• Owned product vision and roadmap for internal platforms supporting cyber risk, maturity scoring, regulatory reporting, and executive decision-making.
• Led cross-functional squads (product, engineering, data) to design and build automated data models, reporting tools, and AI-assisted analysis capabilities.
• Partnered with senior leadership to align delivery against the Cyber Risk Institute Framework, achieving target maturity outcomes annually.
• Operated in highly ambiguous regulatory environments, balancing speed, risk reduction, and long-term platform scalability.

Product-oriented delivery lead for global security and fraud-adjacent platforms across 17 markets.

• Led discovery and prioritisation of 300+ risk and security recommendations, translating them into actionable product roadmaps.
• Managed global engineering teams delivering high-priority controls across multiple countries.
• Designed regulatory KPI frameworks and performance dashboards across vendors and platforms.
• Drove transition of critical security services into agile, product-led operating models.

• Owned the end-to-end product lifecycle of the British Airways Prepaid Mastercard, from proposition design and user research through to regulated launch.
• Led delivery of customer-facing mobile experiences integrated into the British Airways Rewards App, including:
  Billing engine design
  Operational data systems
  Third-party payment and card network APIs
• Acted as product owner for fraud, financial crime, and operational risk controls embedded within the prepaid card platform.
• Led cross-functional squads (engineering, design, compliance, operations, customer support).
• Product lead for Avios x Barclays Premier Banking partnership, delivering secure API integrations within Barclays’ mobile app ecosystem, and the integration of the Barclays Upgrade voucher into the British Airways online flight booking journey.
• Product lead for the British Airways American Express partnership, driving customer experience improvements through user research and the delivery of enhanced features and benefits

• Built and scaled pricing algorithms, revenue platforms, and customer-facing products.
• Early-stage product leadership in fast-growth environments.
• Strong data, analytics, and experimentation foundation underpinning product decisions.