Sujal Joseph Gaddam
Norwich,UK
Summary
Motivated student at University of East Anglia with experience in fast-paced retail and hospitality environments. Proven ability to deliver excellent customer service while adapting to new challenges. Strong communication skills and teamwork capabilities enhance professional interactions under pressure.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work history
Retail sales associate
Woodland Shoes
Mumbai, India
02.2024 - 09.2025
- Engaged customers at promotional events, enhancing product knowledge and boosting sales.
- Handled cash transactions and prepared daily reports with precision.
- Developed strong communication and persuasion skills to improve customer interactions.
- Monitored inventory levels, restocking shelves promptly to ensure availability.
- Implemented promotional displays to attract customer interest during peak hours.
Hospitality team member
Novotel Hotel
Mumbai
02.2024 - 08.2025
- Assisted guests with check-in and check-out processes ensuring smooth transitions.
- Maintained cleanliness and organisation of dining areas to enhance guest satisfaction.
- Supported team members during high-volume periods to maintain efficient operations.
- Monitored inventory levels and reported shortages to management for timely replenishment.
- Participated in training sessions to develop skills and improve overall service quality.
Education
MSc - Computing Science
University of East Anglia
BSc - Information Technology
Wilson College
Skills
- Customer service and communication
- Team collaboration
- Time management
- Ability to work under pressure
- Problem-solving and adaptability
- Visual merchandising
Timeline
Retail sales associate
Woodland Shoes
02.2024 - 09.2025
Hospitality team member
Novotel Hotel
02.2024 - 08.2025
BSc - Information Technology
Wilson College
MSc - Computing Science
University of East Anglia