Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sujal Joseph Gaddam

Norwich,UK

Summary

Motivated student at University of East Anglia with experience in fast-paced retail and hospitality environments. Proven ability to deliver excellent customer service while adapting to new challenges. Strong communication skills and teamwork capabilities enhance professional interactions under pressure.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work history

Retail sales associate

Woodland Shoes
Mumbai, India
02.2024 - 09.2025
  • Engaged customers at promotional events, enhancing product knowledge and boosting sales.
  • Handled cash transactions and prepared daily reports with precision.
  • Developed strong communication and persuasion skills to improve customer interactions.
  • Monitored inventory levels, restocking shelves promptly to ensure availability.
  • Implemented promotional displays to attract customer interest during peak hours.

Hospitality team member

Novotel Hotel
Mumbai
02.2024 - 08.2025
  • Assisted guests with check-in and check-out processes ensuring smooth transitions.
  • Maintained cleanliness and organisation of dining areas to enhance guest satisfaction.
  • Supported team members during high-volume periods to maintain efficient operations.
  • Monitored inventory levels and reported shortages to management for timely replenishment.
  • Participated in training sessions to develop skills and improve overall service quality.

Education

MSc - Computing Science

University of East Anglia

BSc - Information Technology

Wilson College

Skills

  • Customer service and communication
  • Team collaboration
  • Time management
  • Ability to work under pressure
  • Problem-solving and adaptability
  • Visual merchandising

Timeline

Retail sales associate

Woodland Shoes
02.2024 - 09.2025

Hospitality team member

Novotel Hotel
02.2024 - 08.2025

BSc - Information Technology

Wilson College

MSc - Computing Science

University of East Anglia
Sujal Joseph Gaddam