Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Suheyb Mohamed

Sheffield

Summary

Customer Service professional skilled in delivering exceptional support and technical advice. Implements effective customer service strategies, enhancing client satisfaction and retention. Cultivates positive guest interactions, ensuring memorable experiences.

Overview

2
2
Languages
2
2
years of professional experience

Work History

Customer service

Gxo
London
01.2025 - 05.2026
  • Provided customer service when required, offering technical advice and product information.
  • Interacted with guests, providing exceptional customer service and creating positive experiences.
  • Implemented customer service strategies, boosting client satisfaction and retention rates.

Hospitality Worker

Raddison blu hotels
London
01.2024 - 12.2024
  • Took orders and made suggestions to guest tastes and preferences.
  • Helped set up and deliver hospitality events, including corporate and VIP events.
  • Welcomed customers and accurately took orders with excellent product knowledge.

Education

NCFE level 1 health and safety -

London college of professional studies
01.2024 - 01.2024

GCSEs -

Dormers wells high school

Skills

  • Independent Sales & Business Development
  • Generated customers through direct, face-to-face and door-to-door prospecting
  • Identified customers’ needs and connected them with suitable products or services
  • Built relationships with customers and providers to create mutually beneficial opportunities
  • Used consultative selling and persuasive communication to present solutions and close deals
  • Negotiated pricing and earned a premium by adding value and efficiently matching customers with their requirements
  • Managed the full sales process independently, from prospecting and pitching through to closing and follow-up

Languages

English
First language
Arabic
Upper intermediate
B2

Interests

  • Networking and community activities
  • Travelling
  • Fitness

Timeline

Customer service

Gxo
01.2025 - 05.2026

NCFE level 1 health and safety -

London college of professional studies
01.2024 - 01.2024

Hospitality Worker

Raddison blu hotels
01.2024 - 12.2024

GCSEs -

Dormers wells high school
Suheyb Mohamed