Summary
Overview
Work history
Education
Skills
Timeline
Generic

Suhena Begum

London,City of London

Summary

An exceptional leader and team player with a proven ability to motivate and develop others, aligning with corporate goals to achieve high standards. Demonstrates strong communication and interpersonal skills, effectively relating to clients and colleagues at all levels while exercising diplomacy in sensitive situations. Skilled in planning, organisation, and time management, consistently meeting deadlines under pressure. Adept at problem-solving and decision-making, adapting to change and uncertainty while identifying opportunities for self-development.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work history

Sale Assistance

Camberwell Daily Off licence
London
01.2019 - 05.2025
  • Assisted customers with product selection and ensured a welcoming atmosphere.
  • Maintained cleanliness and organisation of sales floor and stock areas.
  • Processed transactions accurately whilst providing exceptional customer service.
  • Collaborated with team members to ensure efficient store operations and inventory management.

Education

Pearson Functional Skills - Entry Level 2/3

Lewisham College
London, England
09.2019 - 07.2021

Pearson Functional Skills - Level 1

Lewisham College
London, England
09.2021 - 07.2023

NCFE CACHE Certificate in supporting teaching - Level 2

Lewisham College
London, England
09.2023 - 07.2025

Skills

Key Skills and Achievements

Leadership Skills

An exceptional leader and team player with the ability to motivate and develop others to achieve high standards in line with corporate goals

Team Working Skills

Working cooperatively and productively with others; openly exchanging information and supporting colleagues to achieve set targets

Communication and Interpersonal Skills

A confident communicator who is able to relate well to clients and colleagues at all levels and exercise diplomacy in handling sensitive situations and sound judgment in decision-making

Planning and Organisational Skills

Time management

working effectively to deadlines on an hourly basis, spreading workload, working

under pressure

Problem-Solving and Decision Making Skills:

Adapting to change and uncertainty, improving personnel effectiveness in response to changes,

identifying new learning and self-development opportunities, weighing up various argument and

opinions

Timeline

NCFE CACHE Certificate in supporting teaching - Level 2

Lewisham College
09.2023 - 07.2025

Pearson Functional Skills - Level 1

Lewisham College
09.2021 - 07.2023

Pearson Functional Skills - Entry Level 2/3

Lewisham College
09.2019 - 07.2021

Sale Assistance

Camberwell Daily Off licence
01.2019 - 05.2025
Suhena Begum