SUHAIL HALWANI
Summary
Enthusiastic and people-oriented professional with over 10 years of experience in retail, cash handling, and financial operations. Known for a friendly, upbeat bubbly attitude, I love thriving in team environments and adept at taking on new challenges requiring problem-solving and attention to detail. Dedicated to delivering excellent service, ensuring high accuracy in financial transactions, and contributing to a positive, productive work atmosphere. Skilled in maintaining secure, efficient processes and committed to upholding organisational standards.
Overview
9
9
years of professional experience
Work history
Operative
G4S
Glasgow, UK
2022.12 - 2025.09
- Managed and processed cash transactions totalling over £100,000 weekly, using financial software to balance accounts accurately across multiple banks and client portfolios.
- Conducted detailed reconciliation of over 500 accounts monthly, identifying and resolving variances to ensure precise financial records.
- Verified cheque values against physical cash, achieving 98% accuracy in variance analysis to detect discrepancies.
- Scanned and securely organised over 200 sensitive documents weekly, including records related to wills and inheritance, ensuring thorough record-keeping and security.
- Maintained Excel records for over 1,000 transactions monthly, supporting efficient tracking and reporting for financial processes.
- Operated machinery to process up to 1,500 items daily, boosting efficiency and supporting smooth warehouse operations.
- Kept work areas clean and organised, reducing safety incidents by 30% and promoting a productive environment.
- Trained 10 new operatives, providing onboarding support to facilitate seamless integration into team.
- Delivered in-depth client support, maintaining 95% client satisfaction by promptly addressing enquiries and ensuring positive resolutions
- Coordinated with other teams smoothly for project completion,.
- Achieved operational efficiency with diligent maintenance of machinery.
- Performed daily checks to guarantee equipment functionality.
Cashier
Best Way Batleys
Glasgow, Lancashire
2019.11 - 2022.10
- Processed sales, exchanges, and refunds efficiently to reduce customer waiting times and improve satisfaction
- Conducted opening and closing cash counts, maintaining an error-free cash register and accurate record-keeping
- Enhanced customer experience by advising on promotions, products, and offers to increase engagement and sales
- Mentored new team members on POS operations and customer service, contributing to a more effective and positive team environment
- Ensured transaction security by checking currency authenticity with money-checking tools, safeguarding against counterfeits
Manager
Kirkyhotfoodclub
Glasgow, East Dunbartonshire
2016.12 - 2019.11
- Led daily operations to ensure smooth service in a fast-paced environment, fostering a friendly and efficient atmosphere for both staff and customers
- Managed all cash handling and end-of-day reconciliations, maintaining high standards of accuracy and accountability
- Supervised and trained team members on best practices in customer service, food safety, and operational protocols
- Implemented promotions and initiatives to drive sales, improve customer loyalty, and elevate the store’s reputation
- Resolved customer issues with a friendly, professional approach, ensuring positive experiences and repeat visits
Education
BA (Honours) - International Studies
Open University and Caledonian University
Glasgow, Glasgow CityCertificate of Higher Education - English
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Information and Communication Technology, Providing
Glasgow Clyde College
Glasgow, UK08.2014
Some College (No Degree) - Responsibilities of Employment
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Dealing With Work Situations
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Information and Communication Technology, Accessing
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Working With Others
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Communication: Oral Communication
Glasgow Clyde College
Glasgow, UKSome College (No Degree) - Communication: Written Communication
Glasgow Clyde College
Glasgow, UKCertificate of Higher Education - Maths
Glasgow Clyde College
Glasgow, UKSVQ Level 5 - Administration
Glasgow Clyde College
GlasgowSkills
- Financial software and account balancing
- Cash handling and reconciliation
- Payment processing and cheque verification
- Document scanning and records management
- Customer relations and complaint resolution
- Identification verification and fraud detection
- Loss prevention and safe balancing
- Team supervision and staff training
- Queue management and transaction efficiency
- Communication and interpersonal skills
- Safety compliance
- Attention to detail
- Quality assurance
- Customer service excellence
- Point of sale systems
- Data entry accuracy
- Anti-money laundering procedures
- Money laundering prevention strategies
- Money laundering regulations compliance
- Money management skills
Affiliations
- reading
- Gym
- Politics
- Maths
Languages
English
Arabic
Education
Current
Languages
Fluent in English and Arabic
Currently learning gaelic and bsl
Hobbies and interests
- Reading
- Gym
Timeline
Operative
G4S
2022.12 - 2025.09
Cashier
Best Way Batleys
2019.11 - 2022.10
Manager
Kirkyhotfoodclub
2016.12 - 2019.11
Some College (No Degree) - Responsibilities of Employment
Glasgow Clyde College
Some College (No Degree) - Dealing With Work Situations
Glasgow Clyde College
Some College (No Degree) - Information and Communication Technology, Accessing
Glasgow Clyde College
Some College (No Degree) - Working With Others
Glasgow Clyde College
Some College (No Degree) - Communication: Oral Communication
Glasgow Clyde College
Some College (No Degree) - Communication: Written Communication
Glasgow Clyde College
BA (Honours) - International Studies
Open University and Caledonian University
Certificate of Higher Education - English
Glasgow Clyde College
Some College (No Degree) - Information and Communication Technology, Providing
Glasgow Clyde College
Certificate of Higher Education - Maths
Glasgow Clyde College
SVQ Level 5 - Administration
Glasgow Clyde College