Results-driven Sales and Account Management Leader with over 15 years of experience building high-performing teams, developing customer-centric strategies, and driving revenue growth across global markets. Proven expertise in managing complex, multi-stakeholder client relationships and leading teams to achieve retention, upsell, and cross-sell targets. Demonstrated ability to design and implement scalable processes, mentor talent pipelines, and align cross-functional efforts to meet organizational goals. Skilled in leveraging data-driven insights, advanced CRM tools, and a consultative approach to deliver exceptional client value and organizational success.
· Leadership: Extensive experience mentoring quota-carrying teams to achieve best-in-class results.
· Process Development: Proven ability to establish scalable processes for global account management.
· Client Focus: Expertise in nurturing C-level relationships and driving client-centric strategies.
· Strategic Planning: Track record of aligning account management efforts with organizational objectives.
· Technology Adoption: Skilled in leveraging advanced CRM tools and analytics to optimize performance.