Sufyan Sayed
Rotherham,United Kingdom
Summary
Results-driven professional with expertise in last-mile delivery, full order lifecycle ownership, operations leadership, and process optimisation. Proven track record in managing KPIs, SLAs, and cost performance, supported by strong data analysis skills using Excel, including pivot tables and lookups. Experienced in cross-functional stakeholder management and utilising procurement systems to improve operational efficiency.
A forward-thinking and commercially minded individual, committed to driving operational excellence and organisational growth. Strong analytical and problem-solving capabilities, combined with effective team collaboration, enable continuous process improvement and the delivery of measurable business outcomes.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Head of Operations, Fleet
Regulux Transport
Rotherham, South Yorkshire
2020.01 - Current
- Own and lead a 400-vehicle last-mile delivery network handling ~33,000 parcels daily
- Manage and develop a team of 20+ across drivers, coordinators, and operational staff
- Delivered 20% cost reduction through optimisation of routing, scheduling, and resource allocation
- Lead hiring across drivers, coordinators, fleet operators, and admin staff to scale operations
- Introduced cost-saving measures to reduce overheads.
- Conducted employee training programmes to enhance skill sets.
- Managed budget preparations for fiscal responsibility.
- Developed supplier partnerships for improved supply chain management.
- Formulated strategic plans, driving company growth and expansion.
- Negotiated contracts with vendors, securing optimal pricing and terms.
- Facilitated interdepartmental cooperation for streamlined processes.
- Led diverse teams, promoting cooperative work environment.
- Fostered positive work environment with open communication channels.
- Implemented risk management plans, securing company assets.
- Prioritised client satisfaction through delivery of high-quality services.
- Achieved team collaboration with regular staff meetings and feedback loops.
- Oversaw facility upgrades, ensuring compliance with safety regulations.
- Created efficient resource allocation plan to maximise utilisation.
- Coordinated cross-departmental initiatives to achieve overall business objectives.
- Directed daily operations, ensuring smooth business continuity.
- Devised contingency plans, preparing for potential crises or disruptions.
- Mentor and upskill team members, improving performance and internal progression
- Implement SOPs and performance frameworks to standardise and scale operations
- Build Excel-based dashboards to track KPIs across delivery performance, cost, and efficiency
- Resolve high-pressure operational issues and ensure SLA adherence
- Reduced downtime of vehicles by creating effective preventative maintenance programmes.
- Secured substantial savings on insurance premiums by maintaining excellent safety record.
Freelance Operations Consultant
S S Consulting
Rotherham
2026.01 - Current
- Advise on last-mile logistics optimisation, fleet strategy, and operational performance improvement
- Build reporting frameworks and identify scalable efficiency improvements
- Solved complex problems through critical thinking and analytical skills.
- Provided expert advice on process improvements, leading to significant enhancements in efficiency and productivity.
- Coordinated logistics operations, ensuring timely deliveries of products and services.
- Trained staff members in new operational procedures for increased productivity.
- Played an integral role in the development of organisational policies and procedures.
- Communicated with staff at all organisational levels to assess current systems.
- Guided clients toward improved organisational structures and better solutions for identified problems.
Account Manager
JPI Media
2019.01 - 2020.01
- Managed client portfolios and coordinated cross-functional teams to deliver against targets
- Negotiated contracts to secure profitable deals.
- Analysed sales data for identifying opportunities for growth.
- Achieved client satisfaction by managing key accounts effectively.
- Monitored competitor activity, staying ahead in the market competition.
- Managed business relationships to ensure loyalty and long-term commitment.
- Devised marketing plans, resulting in increased brand awareness.
- Delivered presentations to potential clients, securing new business partnerships.
Events & Key Account Manager (Formula 1)
The Events House
2017.01 - 2019.01
- Planned and executed large-scale, high-profile events Internationally, annual budget of £30M+ to ensure delivery on time and to the highest standard.
- Coordinated logistics, suppliers and staffing to ensure on-time, on-budget execution
- Managed budgets and resource allocation across multiple concurrent projects
- Built strong stakeholder relationships and delivered outcomes in fast-paced environments
Education
BA (Hons) - Physical Education and Sports Coaching
York St John University
York 2012.09 - 2016.05
Skills
- Last-Mile Delivery & Full Order Lifecycle Ownership
- Operations Leadership (Team Scaling, Hiring & Development)
- KPI, SLA & Cost Performance Management
- Process Optimisation & Continuous Improvement
- Advanced Data Analysis (Excel – Pivot Tables, Lookups)
- Cross-Functional Stakeholder Management
- Procurement systems
Languages
English
Native
Urdu
Native
Timeline
Freelance Operations Consultant
S S Consulting
2026.01 - Current
Head of Operations, Fleet
Regulux Transport
2020.01 - Current
Account Manager
JPI Media
2019.01 - 2020.01
Events & Key Account Manager (Formula 1)
The Events House
2017.01 - 2019.01
BA (Hons) - Physical Education and Sports Coaching
York St John University
2012.09 - 2016.05