Sue McMullen
Appleton,Warrington
Summary
Experienced, empathetic audiologist focused on improving patients' hearing health. Skilled at conducting comprehensive hearing assessments and fitting customised hearing aids. Committed to enhancing quality of life for patients by offering individual effective hearing solutions.
Overview
31
31
years of professional experience
2035
2035
years of post-secondary education
Work history
Hearing Aid Audiologist
Domiciliary Locum
Various
10.2024 - Current
- Working closely with the established domiciliary team to offer comprehensive hearing assessments in the patient's home for both NHS and private hearing aids
- Adaptable approach to working in occasionally challenging environments to ensure a high clinical quality is maintained
- Accommodating the needs of the business by covering a wide geographical area
Hearing Aid Audiologist
M&S
Cheshire Oaks, Cheshire
04.2023 - 09.2024
- Sole RHAD performing all expected clinical duties and running and developing the clinic
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Consistently exceeded budgets and targets
- Delivered exceptional and empathetic customer service by listening to concerns, answering questions and providing solutions
Hearing Aid Audiologist
Integrated Hearing
01.2018 - 01.2022
- Creation, development and general running of the company with Peter Cowan
- Sole hearing aid audiologist performing all normal clinical RHAD responsibilities from initial consultation and diagnostic testing to fitting and rehabilitation and providing unconditional onward support to clients
Hearing Aid Audiologist
Specsavers Hearcare
01.2006 - 01.2018
- Holding several positions within the group over this time
- I worked as an employed RHAD and was also a JVP at Warrington
- I have also been a Senior Hearing Aid Audiologist on temporary contract at Warrington and Birkenhead stores and provided cover as a locum at a number of locations running private and NHS clinics
Hearing Aid Audiologist
David Ormerod/Boots
01.1997 - 01.2006
- RHAD managing several Hearing Centres in Ormerod stores and NHS Audiology Departments and Boots stores
Hearing Aid Audiologist
Scrivens
01.1994 - 01.1997
- Trained and qualified as an RHAD and continued to manage hearcare at a number of optical stores as well as mentoring new trainees
Education
British Sign Language Level 1 -
01.1996 - 12.1996
Registered Hearing Aid Dispenser - undefined
01.1994 - 12.1994
Basic Counselling Skills - Care Of Victims
01.1993 - 12.1993
GCSE O Levels - 8 GCSE O Levels and 4 A Levels
Sheldon Heath School
01.1974 - 12.1981
Continuous Professional Development - store & business development
Skills
- Excellent interpersonal skills
- Ability to adapt easily
- Patient consultation and assessment of needs
- Developing and maintaining business relationships
- Organisational skills
- Technical experience
- Patient-Focused approach
- Cerumen removal
Accomplishments
- Successful supervisor and mentor of trainee RHADs and Hearcare Assistants
- Establishing and maintaining client databases and developing businesses
- Scrivens' Dispenser of The Year 1996
Hobbies and Interests
- I am an avid reader and love listening to music at home and live venues.
- I enjoy cooking for family and friends, watching films and walking my little pooch.
- I have recently decided to follow my desire to have singing lessons and return to amateur dramatics.
Timeline
Hearing Aid Audiologist
Domiciliary Locum
10.2024 - Current
Hearing Aid Audiologist
M&S
04.2023 - 09.2024
Hearing Aid Audiologist
Integrated Hearing
01.2018 - 01.2022
Hearing Aid Audiologist
Specsavers Hearcare
01.2006 - 01.2018
Hearing Aid Audiologist
David Ormerod/Boots
01.1997 - 01.2006
British Sign Language Level 1 -
01.1996 - 12.1996
Hearing Aid Audiologist
Scrivens
01.1994 - 01.1997
Registered Hearing Aid Dispenser - undefined
01.1994 - 12.1994
Basic Counselling Skills - Care Of Victims
01.1993 - 12.1993
GCSE O Levels - 8 GCSE O Levels and 4 A Levels
Sheldon Heath School
01.1974 - 12.1981
Continuous Professional Development - store & business development
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