Sue Luck

• Mowed, trimmed and fertilised green spaces.
• Removed weeds regularly, promoting healthier growth for desired plants.
• Discussed long and short-term plans directly with clients, offering invaluable advice relating to proper gardening.
• Coordinated with other gardeners for larger landscaping projects-team efficiency increased as a result.

Stock, staff and customer management.

Responsible for accounts, PAYE, recruitment, all financials

• Evaluated workplace practices and standard operating procedures to make improvements.
• Complied with quality and regulatory requirements.
• Dealt with client complaints swiftly, maintaining positive reputation.
• Implemented updated health and safety protocols, ensuring compliance.
• Liaised with suppliers to build and maintain excellent working relationships.
• Regularly reviewed staff skills and knowledge about operations and daily workplace tasks.

Relocated and restored a fading 150 year old business

• Aligned business activities strategically to achieve growth targets.
• Cultivated strong supplier relationships to secure competitive prices.

Customer Service, managing motorbike sales/ repairs

Stock Management

Paye and Vat control