- Enjoy International rugby fixtures
- Enjoy reading
Sue Hamilton
St Albans
Summary
I am a confident and personable individual with valuable experience gained working within highly pressurised business environments. I am highly organised and professional with colleagues of all levels which has allowed me to provide personalised and dedicated support. I consider myself versatile and open to new ideas, with the ability to adapt quickly to new environments combined with the aptitude and commitment to embrace training. I am resourceful, flexible, and resilient.
Overview
36
36
years of professional experience
Work History
Senior Secretary
AECOM
St Albans
02.2004 - Current
- Administration support for over 100 staff within the Operating Unit.
- Booking national and international travel including hotel accommodation using FCM.
- Collating receipts and completing expenses using Oracle.
- Ordering of goods, mobile phones, stationery, laptops, creating virtual credit cards by raising PO’s via Coupa and corresponding approval of invoices on receipt.
- Preparing/formatting reports and presentations for both internal and external distribution using Word/PowerPoint, often to tight deadlines.
- Maintaining spreadsheet of security clearances for staff within the OU ensuring all staff have baseline security clearances so they can be easily transferred to projects where this is required without delay.
- Organising Company events such as Rugby International games/Corporate dinners for marketing purposes. and maintaining spreadsheets for auditing purposes.
- Arranging external training courses.
- Managing starter/leaver records pre-empting equipment requirements to ensure smooth transition on new starters first day.
- Booking and arranging payments for conferences at AECOM networking events.
- Monitoring employee’s long service anniversaries, sourcing suitable restaurants and collating menu choices.
- Booking meetings/sourcing meeting rooms and providing catering where appropriate.
- Maintaining and formatting CVs for bid purposes.
- Maintaining case studies to ensure information is accurate.
- Monitoring and updating projects on Salesforce and generating reports of opportunities for business planning.
- Timekeeper
- Nominated as “Change Ambassador” during internal office refurbishment at Marlborough House, St Albans to provide central point of contact between workmen and staff to have works undertaken with clear communication showing diplomacy on both sides.
- Winner of the “Safety for Life” award for role modelling health and safety behaviours and my commitment to improving office health and safety.
- Created a new starter induction guide and a health and safety reference guide for staff.
PA to Director
CSBD
Harpenden
01.1999 - 01.2004
- Provide secretarial support to the Company Director.
- Diary planning.
- Taking Minutes of Meetings.
- Implementation of mobile phones for all site staff.
- Ordering and monitoring the budget for office stationery.
- Ensuring all company vans are taxed, MOT’d and serviced accordingly.
- Telephone liaison with the general public regarding repair works to their homes following insurance claims.
- Arranging appointments and travel arrangements.
- Supervision of junior secretary.
- Organising company events i.e., Golf Day at Brocket Hall, from sending out invitations to all Clients and supervision at the event.
Dixons Head Office Group
Hemel Hempstead
09.1997 - 01.1999
- Providing secretarial support to the Operations Director.
- Taking Minutes of Meetings.
- Typing of general correspondence.
- Diary planning and organising travel and accommodation.
- Liaising with the general public on the telephone with complaints and appeasing them wherever possible prior to escalation to Operations Director if necessary.
Secretary to Company Surveyor
Lombard Insurance
St Albans
02.1990 - 09.1997
- Scheduling appointments for Company Surveyor.
- Typing of reports via audio and copy typing.
- Organising travel and accommodation as required.
- Typing of general office correspondence.
- Liaising with the general public with queries concerning their Insurance claims.
Office Junior
Automagic Limited
Harpenden
09.1989 - 01.1990
- Diary planning.
- General typing of correspondence using audio.
- Organising travel and accommodation.
Education
RSA I and II Typing, RSA I and II Audio, Shorthand – 70 wpm
Oaklands College
St Albans01.1989
8 GCSE’s including Maths and English
St Georges School
Harpenden01.1988
Skills
- Communication
- Organisation and planning
- Team working
- IT skills
Awards
- Winner of the 'Safety for Life' award for role modelling health and safety behaviours.
- Display Screen Equipment (DSE) Assessor.
- Full clean driving licence.
References
Available on request.
Interests
Timeline
Senior Secretary
AECOM
02.2004 - Current
PA to Director
CSBD
01.1999 - 01.2004
Dixons Head Office Group
09.1997 - 01.1999
Secretary to Company Surveyor
Lombard Insurance
02.1990 - 09.1997
Office Junior
Automagic Limited
09.1989 - 01.1990
RSA I and II Typing, RSA I and II Audio, Shorthand – 70 wpm
Oaklands College
8 GCSE’s including Maths and English
St Georges School