Sue Earle

Hair Stylist, Beauty Therapist & Salon Owner

Self-Employed | Salisbury, Wiltshire

September 2013 – Present

Owned and managed a successful Hair & Beauty salon, combining expert hairdressing with commercial business management to deliver exceptional customer experiences and sustainable business growth.

Key Responsibilities & Achievements

Built and maintained strong relationships with clients, suppliers and industry professionals, creating a loyal customer base and generating repeat business through exceptional service.

Consulted with clients to identify their needs and deliver tailored hair cutting, colouring, styling and treatment services to a high professional standard.

Managed all aspects of salon operations, including appointments, scheduling, customer records, stock control and supplier management.

Recruited, trained, mentored and supported salon staff, fostering a positive, high-performing team environment.

Promoted salon services through networking, referrals, marketing initiatives and social media to attract new clients and retain existing customers.

Managed business finances, including budgeting, payroll, pricing and financial reporting, contributing to year-on-year profit growth.

Successfully navigated the business through the challenges of the COVID-19 pandemic while maintaining excellent client relationships and business continuity.

Ensured full compliance with health, safety and hygiene regulations.

Kept up to date with the latest industry trends, products and techniques through ongoing professional development.

Delivered a welcoming, professional experience for both appointment and walk-in clients, creating an inclusive and inviting salon environment.

Key Achievement

Successfully grew the business year on year before selling a profitable salon. Demonstrating strong commercial awareness, leadership and relationship management skills.

• Enhanced salon reputation with high-quality manicure and pedicure services.
• Increased client comfort by applying gentle waxing methods.
• Demonstrated proficient makeup application skills for special events.
• Retained clients through exceptional work ethic, individualised beauty care plans and positive attitude.

• Supervised project timelines for timely completion.
• Analysed market trends to inform strategic decision-making processes.
• Fostered positive work environment with regular team-building activities.
• Secured new business opportunities with successful networking events.