Experienced Shift Leader with a proven track record of success in the pizza industry, seeking a challenging position where I can utilize my leadership skills and operational expertise to drive team performance and deliver exceptional customer service.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Shift Leader
Papa John's
Selsey, WEST SUSSEX
07.2023 - Current
Maintained the papa johns truck alone like slapping, pizza making,cutting and taking orders , even in the high volume of customers., Managed daily shift operations, including staffing, scheduling, and task delegation
Supervised and motivated a team of [number] employees to ensure efficient workflow and exceptional customer service
Conducted training sessions for new hires and provided ongoing coaching and development for existing team members
Maintained inventory levels and placed orders for supplies as needed to support operational requirements
Monitored food quality and consistency, conducting regular checks and inspections
Handled customer inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of the customer
Managed cash handling procedures, including deposits, reconciliations, and audits
Assistant Manager
Domino's
HYDERABAD
09.2022 - 05.2023
Assisted with overall restaurant management, including inventory control, ordering, and vendor relations
Provided leadership and support to team members, fostering a positive and productive work environment
Conducted training sessions for new hires and ongoing development for existing staff
Managed opening and closing procedures, ensuring compliance with security protocols and safety regulations
Implemented marketing initiatives and promotional events to drive sales and increase brand awareness
Contributed to the development and implementation of company policies, procedures, and best practices
Team member
Domino's Pizza
SURYAPET
09.2020 - 07.2021
Greeted customers, took orders, and processed payments accurately and efficiently
Prepared and cooked food items according to Domino's Pizza standards and recipes
Maintained cleanliness and organization of workstations, kitchen area, and dining area
Assisted with inventory management, including restocking ingredients and supplies as needed
Followed food safety and sanitation procedures to ensure compliance with regulations and maintain a safe working environment
Worked collaboratively with team members to achieve store goals and provide excellent service to customers
Kitchen team member
La PINO'Z Pizza
HYDERABAD
11.2018 - 03.2020
Assisted with food preparation tasks, such as chopping vegetables, assembling ingredients, and cleaning produce
Supported kitchen staff in maintaining cleanliness and organization of the kitchen area
Learned basic cooking techniques and kitchen procedures under the guidance of experienced chefs
Technician
VPR MINING INFRA PRIVATE LIMITED
Khammam
03.2016 - 10.2018
Conducted routine maintenance and inspections on mining equipment to ensure optimal performance and safety compliance
Diagnosed and repaired mechanical issues with heavy machinery, including excavators, bulldozers, and dump trucks
Collaborated with team members to develop and implement preventive maintenance schedules
Assisted with equipment installations, upgrades, and modifications as needed
Maintained accurate records of maintenance activities, equipment performance, and inventory levels
Participated in safety meetings and training sessions to promote a culture of workplace safety
Education
Diploma of Higher Education - MECHANICAL
Bhagath Institute of Technology
KODADA
06.2012 - 06.2015
Skills
Proficient in all aspects of restaurant operations, including food preparation, customer service, and inventory management
Effective communication and interpersonal skills
Ability to thrive in high-pressure situations and make quick, effective decisions
Detail-oriented with a focus on maintaining high standards of quality and cleanliness
Knowledge of food safety and sanitation regulations
Familiarity with POS systems and basic computer skills
Accomplishments
In Papa john's pizza, Achieve Team Star of the Month in the Span of three months.