Sudeshika Fernando
West Drayton ,Middlesex
Summary
Motivated and dedicated LPC LLM-qualified law graduate with a 2:1 LLB from Brunel University, seeking to gain practical legal experience within a dynamic law firm. Open to opportunities across a range of practice areas, I am keen to develop my legal skills through hands-on exposure, whether in a formal role or work experience capacity.
I bring strong client care, discretion, and organisational skills developed within a fast-paced and highly regulated Heathrow Airport environment, alongside experience supporting legal advice through a pro bono legal clinic. I am eager to contribute positively to a legal team while building a long-term career in the legal profession.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work history
Legal Assistant
Pride Law Solicitors
Slough, Berkshire
2026.05 - 2026.07
- Assisting with immigration casework, including document preparation and file organisation
- Observing client consultations and gaining insight in to visa applications
- Supporting legal research on immigration procedures and Home Office requirements
- Developing understanding of client care and case management in a legal setting
- Assisting with residential conveyancing matters, including file opening and document preparation
- Conducting initial client onboarding and ID verification in line with compliance requirements
- Reviewing property documents such as title registers and contracts
- Supporting fee earners with administrative and case progression tasks
- Maintaing up-to-date knowledge of legislation changes relevant to practice area.
- Managing highly confidential information with utmost discretion and professionalism.
- Reviewing and editing legal correspondence for accuracy and clarity.
- Performing additional research and evidence gathering to strengthen client cases.
La Mer Expert
Estée Lauder Companies
London
2024.10 - 2026.07
- Deliver high-level client consultations in a regulated international airport environment
- Demonstrated strong transferable skills relevant to legal practice, including client consultation, problem-solving and handling confidential information
- Handled sensitive customer interactions with professionalism and discretion
- Maintained detailed records and ensure compliance with operational standards
- Work under pressure in a fast-paced environment while maintaining exceptional service
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Increased customer satisfaction by resolving issues.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Achieved La Mer Certification and Advanced Certification, demonstrating exceptional attention to detail, advanced product expertise, professional communication, personalised client care, and the ability to consistently maintain the highest standards of service within a globally recognised luxury brand.
La Mer Counter Manager
Estée Lauder Companies
Heathrow Airport, Terminal 5, Middlesex
2025.07 - 2025.11
- Managed full operational responsibility for a luxury retail counter within a highly regulated international airport environment, ensuring compliance with company policies and airport procedures
- Led, trained, and supervised a team to deliver exceptional client service while consistently achieving performance targets
- Handled high-value transactions and international clientele, maintaining discretion, accuracy, and professionalism always
- Developed and executed strategic plans to drive business performance, including client retention and targeted customer engagement
- Maintained detailed reporting, stock control, and operational records, demonstrating strong organisational and administrative skills
- Managed and resolved complex customer situations, requiring strong communication, problem-solving, and conflict resolution skills
- Ensured adherence to legal and regulatory standards relevant to retail operations, including age-restricted product sales
- Implemented promotional activities leading to increased product visibility and sales growth.
- Built strong relationships with customers for repeat business.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Acted as point of contact and motivation for employees.
Sales Consultant
Team Spirits Airport Operations Limited
Heathrow Airport London, middlesex
2016.07 - 2024.05
- Deliver premium client service within a high-security, regulated airport environment, maintaining strict compliance with operational and safety protocols
- Operate in line with regulatory requirements relating to duty-free retail, including alcohol and tobacco sales compliance
- Work across multiple luxury brands, including Louis Vuitton and Chanel, maintaining high standards of brand representation and client experience
- Manage complex customer interactions, including handling complaints and ensuring customer satisfaction in a fast-paced, high-pressure environment
- Liaise with multiple stakeholders, including World Duty Free and brand partners, ensuring compliance with both company policies and brand standards
- Support operational functions such as rota coordination and agency staff coverage, demonstrating organisation and reliability
- Applied strong regulatory awareness when handling age-restricted sales, consistently adhering to legal requirements and company policies
- Demonstrated excellent communication and interpersonal skills when dealing with a diverse, international client base
- Worked collaboratively within a team to meet performance targets while maintaining compliance standards
Pro-Bono (Family Law Telephone Clinic)
Legal Advice Centre
2021.01 - 2022.01
- Assisted solicitors by preparing detailed attendance notes following client consultations
- Supported clients on sensitive matters including divorce, domestic disputes, child maintenance, and financial/property issues
- Completed referral documentation and ensured accurate record-keeping
- Developed strong understanding of legal procedures, client care and handling sensitive matters within a professional legal environment
Education
Legal Practice Course (LPC) with LLM - Law
The University of Law
London Bloomsbury 01/2021 - 05/2023
LLB Law (2:1) - International Arbitration & Commercial Law
Brunel University
London 1 2015 - 1 2019
A-Levels -
Uxbridge High School
London 09/2013 - 05/2015
GCSEs -
Uxbridge High School
London 09/2008 - 06/2013
Skills
- Client care and handling sensitive matters
- Legal drafting and attendance note preparation
- Case organisation and administrative support
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Regulatory and compliance awareness
- Ability to work under pressure
- Microsoft 365
- Westlaw and LexisNexis
- Administrative support
- Case preparation
Certification
- Westlaw UK Basic and Advanced Certificates
- Legal and Commercial Awareness Certifications
- Introduction to UK Immigration Law and Becoming an Immigration Advisor
- The Laws of Digital Data, Content and Artificial Intelligence (AI)
- Changing law: Mental capacity Legation
LANGUAGES
English (advanced)
Sinhala (native)
REFERENCE
Available on request
INTERESTS
Active interest in legal developments and case law, particularly in areas involving client care and dispute resolution, Building commercial awareness through legal and business-related content, Continuous personal and professional development, Maintaining a disciplined lifestyle through health and wellbeing practice, Travelling and exploring different cultures, enhancing adaptability and communication skills.
Timeline
Legal Assistant
Pride Law Solicitors
2026.05 - 2026.07
La Mer Counter Manager
Estée Lauder Companies
2025.07 - 2025.11
La Mer Expert
Estée Lauder Companies
2024.10 - 2026.07
Pro-Bono (Family Law Telephone Clinic)
Legal Advice Centre
2021.01 - 2022.01
Sales Consultant
Team Spirits Airport Operations Limited
2016.07 - 2024.05
GCSEs -
Uxbridge High School
09/2008 - 06/2013
A-Levels -
Uxbridge High School
09/2013 - 05/2015
LLB Law (2:1) - International Arbitration & Commercial Law
Brunel University
1 2015 - 1 2019
Legal Practice Course (LPC) with LLM - Law
The University of Law
01/2021 - 05/2023