Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suchitkumar Hitvant Solanki

Leicester,Leicester

Summary

A Reliable and experienced team leader in Amazon, developing the culture of inclusivity. Also with customer assistant experience of years. skilled in managing the team, organising and prioritising the tasks, analysing the data for more effeciency.

Overview

5
5
years of professional experience

Work History

Warehouse Lead

amazon
Hinckley, Leicestershire
06.2024 - Current
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Maintained accurate records for tracking progress and performance of team members.
  • Analyzed data to identify trends in customer needs, product demand or operational efficiency opportunities.
  • Collaborated with senior leadership on strategic initiatives related to operations.

Inbound Problem Solver

amazon
Hinckley, leicestershire
08.2023 - 05.2024
  • Researched customer issues and provided solutions to resolve them.
  • Provided technical support for customers using company products or services.
  • Provided feedback on product design flaws or enhancements that could improve the user experience.
  • Resolved many tickets per day to keep queue clear and packages moving efficiently.
  • Made decisions and resolved issues using critical thinking and analytical skills.

Warehouse Worker

amazon
Hinckley, leicestershire
06.2023 - 07.2023
  • Organized warehouse space for efficient storage of products.
  • Maintained stock levels in accordance with company policies.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Ensured safety protocols were followed at all times while operating machinery.

Customer Assistant

VB & Sons
Greenford, London
04.2020 - 03.2023
  • Maintained up-to-date knowledge of store policies related to payments, returns and exchanges.
  • Suggested additional items for purchase based on customer needs.
  • Handled inventory management duties such as stocking shelves, setting up displays and conducting regular inventories.
  • Checked out customers using scanners or other electronic equipment.
  • Inspected returned items for damage prior to restocking them on shelves.
  • Processed payments via cash, check or credit card.
  • Bagged or packaged purchases and wrapped gifts.

Education

Hotel Management Catering Department (CCMC) - Catering Department

Marine Medical Clinic Training Institute
Mumbai
01-2012

Skills

  • Materials management experience
  • Warehouse functions
  • Materials transportation
  • Worksite supervision
  • Equipment maintenance
  • Shipping and receiving
  • Communication skills
  • Quality control
  • Problem-solving
  • Supervisory experience
  • Customer service
  • Employee training
  • Team collaboration
  • Multitasking and organization
  • Attention to detail
  • Data analysis

Languages

Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Upper Intermediate (B2)
B2

Timeline

Warehouse Lead

amazon
06.2024 - Current

Inbound Problem Solver

amazon
08.2023 - 05.2024

Warehouse Worker

amazon
06.2023 - 07.2023

Customer Assistant

VB & Sons
04.2020 - 03.2023

Hotel Management Catering Department (CCMC) - Catering Department

Marine Medical Clinic Training Institute
Suchitkumar Hitvant Solanki