Sucha Dhande
Southall,Middlesex
Summary
Accomplished professional with a robust skill set in communication, teamwork, and leadership proficiency. Demonstrates exceptional initiative and self-motivation, coupled with integrity and resourcefulness. Proficient in MS Office, Sharepoint, and various systems including Spice Facilities Helpdesk and Lenel Systems. Adept at customer liaison, client relationship building, and employee management. Strong background in supply chain understanding, schedule management, and budget oversight. Committed to training and development while effectively managing KPIs to drive organisational success. Career goals include leveraging expertise to enhance operational efficiency and foster collaborative environments.
Driven Coordinator with knack for organisation and problem-solving, combining strong communication and project management skills. Demonstrated ability to manage tasks and coordinate teams to ensure smooth and timely project execution. Committed to optimising processes and enhancing team productivity to achieve outstanding results.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
41
41
years of professional experience
1
1
Certification
Work history
Site Security Superviser
Group 4 (Became G4S after merger)
08.1986
- Responsible for site and of team of 7 officers - Acquired Facilities UK Helpdesk duties
- Various role: Site Supervisor
- Shift Controller
- Team Leader
- Security Officer
Workplace Coordinator - Apleona
Ferrero UK
11.2019 - 09.2025
- Supervise the day to day service delivery of onsite services
- Support the Facilities Manager
- Subcontractor management
- RAMS / Permit to Work
- Site audits
- Attend monthly contract reviews
- Deputise in the absence of the Facilities Manager
- Assisting the team with all queries/duties in cleaning, security and FOH
- Site inductions for new joiners
- Maternity communications
- COSSH Management
- Ordering/Management of stationary and confectionary products
- DSE kit issue
- Mobile phone / SiM issue
- Meeting room setups / Furniture moves
- Assisting the site engineer
- Responding to all queries via the Workplace Management mailbox
- User temperature adjustments via the BMS
- Post Room duties
- Photocopier management
- Tupe transfer
Facilities Management Assistant (Temporary Contract)
Crisis UK Head Office
London
08.2019 - 10.2019
- COSSH Management
- Key Holder
- Legionella water checks
- Facilities Helpdesk
- Assisting the site maintenance engineer with emergency lighting and lamping, plumbing works
- Visiting 3 other locations, environmental checks, portable A/C unit setups, table setups
- Liaising with maintenance & cleaning staff
- Landlord / Agents site visits
- Post Room / Couriers bookings
- ID Photo / badge for new starters
- Key/Badge/Cables issue
- Tea/Coffee / Milk Top-ups
- MFD Checks / Paper top-ups
- Portering
- Cleaning
- Staff relocation to new building
- New premises setup
- Archiving
Facilities Assistant / Handy Man - Vinci Facilities
Unisys Limited
07.2014 - 03.2019
- Acting as the Site Representative coordinating site operations and providing Facilities Helpdesk duties:
- Business Centre management: Booking systems, visitors & meeting rooms
- AV equipment setup: Video conference for Skype and Zoom meetings
- Issue of flipcharts & office stationary, network and PC cables
- Sorting / distribution of all incoming mail & courier deliveries and porterage
- Post room / Courier services, mail collection/distribution, preparation and franking of outgoing mail including electronic funding top-ups and cartridge change of franking machine. Booking couriers via DHL, UPS and City Sprint online systems and arranging 3rd party collection of PC equipment from leavers.
- Health & Safety: Daily checks, monthly audits. Covering COSHH / Fire Awareness
- Management of subcontractors, RAMS
- Managing car permits / daily car park daily checks
- Office occupancy checks/updates for space utilisation
- Organising / ordering of office stationary, refreshment supplies and client luncheons and office parties
- UK Facilities Helpdesk, logging jobs on Maximo and Vinci systems and pass onto designated contractors & suppliers. Following up on jobs and provide weekly / monthly reports for management SLA/KPI
- Asset Management
- Site induction / setup for new starters
- European security ID badge production / distribution
- Lenel alarm monitoring and carrying out CCTV / card reader security audits and reports
- First line support of Ricoh MFD and printers – clear jammed items, resolve issues, change toner cartridge and adding users scan to email facility.
- Secure Waste Management
- Liaising with the building & business park management and security / facilities teams
- Site Emergency Control Team, fire alarm evacuations and reporting.
- Checks of fire exits, extinguishers, / MFD / kitchen and vending machines, top up supplies of refreshment and distribution of fresh fruit
- Daily office climate temperature checks, issues passed to landlord / site engineers.
- Liaising with office service suppliers and accompanying management during contract reviews / new service presentations.
- Handy Man / Soft services: Monthly tap water temperature checks for legionella, desk power checks, replace fuse, lamp changing, painting, furniture and chair repairs and office moves. Affixing notice boards and picture frames. Monthly ladder safety checks.
- Tupe Transfer
- Redundancy
Security & Facilities Coordinator
Securitas
05.2011 - 07.2014
- Job role & duties as above
- Tupe Transfer
Security & Facilities Coordinator
Chubb
07.2005 - 05.2011
- Job role & duties as above
- Tupe Transfer
Sales Assistant
Dixons
09.1984 - 07.1986
Skills
- Communication
- Initiative/Self-motivation
- Integrity
- Teamwork
- Time management
- Resourcefulness
- Customer Liaison
- MS Office
- Sharepoint
- Spice Facilities Heldesk
- Lenel Systems
- Isilink
- Isoscan System
- Maximo
- Evolution CAFM
- Leadership proficiency
- Supply chain understanding
- Schedule management
- Employee management
- Training and Development
- Client relationship building
- Budget oversight
- KPI management
- Interpersonal communication
- Task delegation
- Project assistance
- Time efficiency
Certification
- CSE English & Mathematics
- 2 Years C&G Electronics Servicing at SCoT
- C&G Certificate of Knowledge of Security Practices
- First Aider
- Asbestos Awareness (Category A)
- DSE
- IOSSH Managing Safely V5
- COSSH Awareness
- Working at heights Awareness
- Manual Handling Awareness
- Fire Warden
- Legionella
- Electrical Safe Isolation
- SIA Security
Hobbies and Interests
I enjoy home DIY projects including painting and decorating. In addition to this, I have experience in self-taught network data cabling, setting up home networks, CCTV installation, upgrading home satellite system and fixing/installing software and hardware on home PC’s and laptops. Love Sci Fi / time travel / outer space / super hero genre movies and TV shows. Along with enjoying socialising with family and friends and cooking.
Languages
Punjabi
Proficient (C2)
References
References available upon request.
Additional information
- Employment Reference
- OSC pay28@ocs.com
- Apleona HSG HR recruitment.hsq@apleona.com
- Hays Recruitment thomas.partridge@hays.com
- Peter King peter.king@crisis.org.uk Crisis Head of Property Services
- Justin Salmon justin.salmon@crisis.org.uk Crisis Facilities Management Officer
- Vinci Facilities group.hr@vinciconstruction.co.uk
- Fiona Keys Fiona.keye@vinci.plc.uk Vinci Facilities HR Manager
- Securitas info@securitas.uk.com 0843 658 0492
- Character References
- Craig.beaumont craig.beaumont@ferrero.com
- Sean Johnston sean.johnston@ferrero.com
- Martin Taylor martin.taylor@apleona.com
- Stuart Jones stuart.b.jones@apleona.com Ferrero Contract / Facilities Manager
- Alison Clewer alison.clewer@ferrero.com Ferrero Facilities Manager
- Lawrence Talbot lawrence.talbot@gb.unisys.com Unisys Security / Health & Safety Manager
- Julie Taylor julie.taylor@gb.unisys.com Unisys Real Estate & WPS Director
Timeline
Workplace Coordinator - Apleona
Ferrero UK
11.2019 - 09.2025
Facilities Management Assistant (Temporary Contract)
Crisis UK Head Office
08.2019 - 10.2019
Facilities Assistant / Handy Man - Vinci Facilities
Unisys Limited
07.2014 - 03.2019
Security & Facilities Coordinator
Securitas
05.2011 - 07.2014
Security & Facilities Coordinator
Chubb
07.2005 - 05.2011
Site Security Superviser
Group 4 (Became G4S after merger)
08.1986
Sales Assistant
Dixons
09.1984 - 07.1986
Similar Profiles
Aneesh FrancisAneesh Francis
System Engineer at G4S, Group 4 SecurSystem Engineer at G4S, Group 4 Secur
Darian BashmaghDarian Bashmagh
Response Team Leader at Aramis Security Group / G4SResponse Team Leader at Aramis Security Group / G4S
Anthony MurumbahAnthony Murumbah
Security Supervisor at Carlton creek Hotel Apartments [4 star]and Carlton Tower Hotel [4 star] [Carlton group Hotels]Security Supervisor at Carlton creek Hotel Apartments [4 star]and Carlton Tower Hotel [4 star] [Carlton group Hotels]
Jaspreet Sahota CPO®Jaspreet Sahota CPO®
Security Manger EMEA HQ, & Deputy Account Director at Wilson James Ltd, TWDCSecurity Manger EMEA HQ, & Deputy Account Director at Wilson James Ltd, TWDC
Omar AustinOmar Austin
Behaviour Learning Mentor at Villiers High SchoolBehaviour Learning Mentor at Villiers High School