Summary
Overview
Work History
Education
Skills
Qualification & Training
Timeline
Generic

Success Ogumu

Healthcare Support Worker
Sunderland

Summary

Compassionate and dedicated Support Worker with expertise in person-centred support, safeguarding, and care planning. Skilled in providing emotional and practical support to vulnerable individuals, fostering independence, and promoting wellbeing. Experienced in crisis intervention, multi-agency working, and maintaining confidentiality. Strong communication and stakeholder engagement skills with a commitment to delivering high-quality care.

Overview

5
5
years of professional experience

Work History

Flexible Bank Support Worker

Home Group Limited
10.2024 - Current
  • Delivered person-centred support tailored to individual needs.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Assisted with daily living activities, including personal care and hygiene.
  • Monitored and documented client progress, supporting care planning and risk assessment
  • Promoted social inclusion and independence through community engagement.
  • Ensured safeguarding protocols were followed to protect vulnerable individuals.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.

Support Worker

Super Achiever Ltd
11.2023 - Current


  • Supported clients in managing mental health challenges through advocacy and care planning.
  • Encouraged independence and provided tailored support for daily activities.
  • Used active listening and empathy to create a safe, non-judgmental space for clients.
  • Assisted with personal care, meal preparation, and medication administration.
  • Promoted mental stimulation and wellbeing through conversation, activities, and outings.
  • Managed challenging behavior using conflict resolution and de-escalation techniques.
  • Maintained accurate records, ensuring compliance with confidentiality and GDPR policies.

Healthcare Accounting Clerk

Universal Medical Centre
11.2019 - 08.2023
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accurate financial records, ensuring compliance with healthcare policies
  • Input high volume of monthly invoices with consistent accuracy.
  • Assisted clients with financial queries, demonstrating strong communication skills.
  • Managed accounts payable and receivables and payroll.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.

Education

Bachelor of Arts - Business And Management

University of Sunderland
Sunderland, United Kingdom
04.2001 -

Higher National Diploma - Accountancy

Federal Polytechnic Auchi
Edo State, Nigeria
04.2001 -

National Diploma - Accountancy

Federal Polytechnic Auchi
Edo State, Nigeria
04.2001 - 09.2025

GCSE Maths And English Equivalent -

The West Africa Senior School Certificate (GCE)
04.2001 -

Skills

Good Communication Skills

IT Skills

Problem-Solving

Time Management

Patience & Resilience

Team Work

Empathy and Compassion

Good Communication Skills

Qualification & Training

Mandatory Care Certificate, Learn Direct.

Safeguarding Training, Health and Safety Group.

SIA License, Get License.

Emergency First Aid at work, Get License.

Timeline

Flexible Bank Support Worker

Home Group Limited
10.2024 - Current

Support Worker

Super Achiever Ltd
11.2023 - Current

Healthcare Accounting Clerk

Universal Medical Centre
11.2019 - 08.2023

Bachelor of Arts - Business And Management

University of Sunderland
04.2001 -

Higher National Diploma - Accountancy

Federal Polytechnic Auchi
04.2001 -

National Diploma - Accountancy

Federal Polytechnic Auchi
04.2001 - 09.2025

GCSE Maths And English Equivalent -

The West Africa Senior School Certificate (GCE)
04.2001 -
Success OgumuHealthcare Support Worker