Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Success Ogumu

Sunderland,Tyne and Wear

Summary

I pride myself as an hardworking, team player, reliable, loyal, compassionate and dedicated Individual with strong background in providing support and care to individual in various settings, Skilled in assisting with daily living activities, ensuring patient comfort and maintaining their dignity and independence. Excellent communication and interpersonal skills, with the ability to build positive relationship with patient, families, and health care professionals. Well-versed in safety protocols, First aid and safeguarding practices. Committed to delivering high quality Work and continuously improving through ongoing learning and professional development. I believe so much in teamwork because teamwork makes the dream work.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Flexible Bank Support Worker

Home Group Limited
Newcastle upon Tyne, Newcastle upon Tyne
10.2024 - Current
  • Enhanced wellbeing of individual by providing emotional support and companionship.
  • Providing telephone support to students.
  • Actively listened to client concerns thus creating a comforting environment.
  • Reported on clients' progress to evaluate service impact.
  • Listened to clients' current struggles to signpost relevant support.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Delivered high-quality care to individuals with varying needs.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.

Part Time Kitchen Porter / Assistant

Crowne Plaza Hotel
Newcastle upon Tyne, Newcastle upon Tyne
11.2023 - Current
  • Removed rubbish and recycling regularly to keep workspaces neat and clean.
  • Assisted chefs with food preparation tasks such as washing, peeling, chopping, and cutting ingredients.
  • Maintained neat and organized food storage areas to increase team efficiency.
  • Managed waste efficiently by separating recyclables and ensuring proper disposal of kitchen refuse.
  • Unloaded deliveries, stored items properly for easy accessibility.
  • Completed deep cleaning tasks as instructed by supervising chef or manager.
  • Operated commercial dishwashers efficiently, guaranteeing all crockery and cutlery were sanitized and ready for use.
  • Coordinated with front-of-house staff to address and resolve any issues related to dining utensils or equipment.
  • Adhered to health and safety guidelines to minimize risks of accidents and injuries in the kitchen.
  • Supported chefs during busy periods to ensure timely preparation and delivery of meals.
  • Kept a safe working environment by following all health and safety regulations.
  • Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
  • Actively participated in kitchen meetings, providing feedback and suggestions for operational improvements.

Nurse Assistant

Universal Medical Centre
Delta State, Nigeria
11.2020 - 08.2023
  • Fostered a positive atmosphere within the healthcare setting, enhancing patient and staff well-being.
  • Conducted regular checks on patients' conditions and reported significant changes to nurses promptly.
  • Established friendly rapport with patients to promote positive health and wellbeing.
  • Facilitated patient mobility through assistance with walking, transfers, and exercise routines.
  • Identified at-risk patients, escalating concerns on issues to safeguard the protection of vulnerable patients.
  • Prepared patient rooms prior to admissions, ensuring a welcoming and clean environment.
  • Lifted and assisted patients to help with mobility problems.
  • Assisted patients with daily activities such as bathing, dressing, and eating to promote dignity.
  • Took swift action to initially manage emergency situations, summoning appropriate assistance for critical care.
  • Participated in multidisciplinary team meetings, contributing valuable insights on patient care.
  • Collaborated with nursing staff to develop personalised care plans, focusing on individual needs.

Domestic Care Assistant

Universal Medical Centre
Delta State, Nigeria
11.2019 - 10.2020
  • Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
  • Maintained supply of healthy ingredients, snacks and meal options for clients.
  • Supported client mental health with reading, games and activities.
  • Informed supervisors of key changes in client conditions and behaviours.
  • Helped clients maintain social connections, transporting to personal meetings or on outings.
  • Provided care to patients in person and over phone for daytime and nighttime needs.
  • Supported clients during outings and appointments, providing transportation and mobility assistance.

  • Prepared nutritious meals tailored to clients' dietary needs and preferences, enhancing their overall well-being.
  • Organised and accompanied clients on appointments, outings, and social activities, supporting their mental health.
  • Assisted clients with daily activities, including bathing, dressing, and grooming, to maintain personal hygiene.

Education

Bachelor of Arts - Business and Management

University of Sunderland
Sunderland, SND
10.2023 - 07.2024

Higher National Diploma - Accountancy

Auchi Polytechnic, Auchi
Edo state, Nigeria
09.2017 - 10.2019

Skills

  • Communication excellence
  • Active listening
  • Food hygiene training
  • First aid certified
  • Autism spectrum understanding
  • Compassionate care
  • Safeguarding policy knowledge
  • Exceptional communicator
  • Meal preparation
  • Basic housekeeping
  • Efficient time-management
  • Emotional intelligence
  • Performance Improvement
  • Calm under pressure
  • IT / Microsoft
  • Decision-Making aptitude
  • Personal care
  • Finance management

Certification

  • Emergency First Aid at Work (2023) Get licensed Sunderland, Uk
  • Emotional Resilience (2023) The health and Safety Group
  • CSTF Safeguarding Adult Adults level 1,2, and 3 (2023) E-learning, The Health and Safety Group

Timeline

Flexible Bank Support Worker

Home Group Limited
10.2024 - Current

Part Time Kitchen Porter / Assistant

Crowne Plaza Hotel
11.2023 - Current

Bachelor of Arts - Business and Management

University of Sunderland
10.2023 - 07.2024

Nurse Assistant

Universal Medical Centre
11.2020 - 08.2023

Domestic Care Assistant

Universal Medical Centre
11.2019 - 10.2020

Higher National Diploma - Accountancy

Auchi Polytechnic, Auchi
09.2017 - 10.2019

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