Subodh Sushil Sabnis

• Obtaining critical market insights from customers to help the business make informed and strategic decisions.
• Exploring new business opportunities with current and prospective customers.
• Technical support to customers qualifying Invista products.
• Attending to quality complaints and working towards resolving them.
• Pricing and account management for customers on a quarterly basis.
• Working across cross-functional teams like supply chain, quality and production to ensure customer relationships are enhanced and maintained.

• Conducted market research and analysis to identify emerging opportunities and maintain competitive market edge.
• Day to day account management for customers from three areas of the business.
• Analysing sales trends to predict market movements.
• Pricing negotiations and price increases to ensure the business maintained a healthy profit margin.
• Working with cross functional teams across engineering, R&D and quality to resolve customer issues and promote the company's products.
• New business development to enhance the customer database and capture market share from the competition.

Working on varied rubber formulations to optimise ones which showed best physical performance.

Undertaking pilot plant and scaleup trials of formulations to be commercialised.

Providing technical support to customers to enhance their knowledge and promote best practices for the end applications.

Representing the company from a technical go to person perspective at trade shows and exhibitions.

• Scaleup of newly developed formulations.
• Addressing customer complaints, quality issues and returns.
• Approving product specifications so it was fit for sale.
• Product demonstrations to customers on site.
• Working with customers to understand market needs of products.
• Arranging customer samples for product qualification.
• Working with production, account managers and the sales team to ensure uninterrupted supply to customers.