A highly motivated customer service professional with a proven ability to drive customer satisfaction and sales. Consistently achieved a customer satisfaction rate of over 90% by effectively addressing inquiries and resolving issues. Demonstrated success in improving service efficiency, reducing response time by 25%, and increasing client retention. Skilled in managing high volumes of client interactions, handling up to 50+ inquiries per day, and using CRM systems to ensure seamless communication. Focused on delivering exceptional customer experiences, driving sales, and fostering long-term relationships in the automotive industry.