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Associate principal engineer

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Committed and professional Customer Service Representative with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Seasoned Aftersales Manager with hands-on experience in overseeing all aspects of aftersales operations. Strengths lie in strong team leadership, strategic planning, and customer relations management. Committed to maximizing profitability while ensuring high levels of customer satisfaction. Previously led teams to improve operational efficiency and implement innovative strategies for revenue growth.

Customer-focused operations professional with over 10 years' experience across fleet management, automotive aftersales, customer service, and operational leadership. I enjoy improving processes, solving complex problems, and making life easier for both customers and colleagues. Throughout my career I've built a reputation for delivering exceptional customer experiences, developing new team members, and introducing practical solutions that improve efficiency. Having progressed from Senior VUE Executive to Aftersales Manager at Ayvens, I'm recognised for taking ownership, building strong relationships, and consistently delivering results in fast-paced, high-pressure environments. My customer service calls are used as training material for new starters, I've received multiple 5-star Trustpilot reviews, and I've twice been awarded Customer Service of the Year.

Dedicated service advisor focused on leveraging sales expertise to enhance customer satisfaction, organizational success, and team collaboration

Stuart Winstanley

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Service/Aftersales Manager

Repair of Caravans and Motorhomes, Service Technician

Caravan Service Technician

Repair and PDI of Caravans

Salesman, Aftersales Manager, Assistant Shop Manager

Manager

Ton Driver

Care Assirant

Education

GCSE - English

GCSE - English

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Skills

Timeline

Service/Aftersales Manager

Repair of Caravans and Motorhomes, Service Technician

Caravan Service Technician

Repair and PDI of Caravans

Salesman, Aftersales Manager, Assistant Shop Manager

Manager

Ton Driver

Care Assirant

GCSE - English

GCSE - English

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